Download PDF

Summary

A hospitable, presentable and hard working team player who possesses a high standard of personal appearance and hygiene. Always focused on making sure that every customer is served to the highest possible standards by having an outgoing, polite and professional attitude towards all patrons. Constantly working hard to ensure that customers expectations are met and that their time being served is a memorable experience.

Work History

July 2016Present

Test Administrator

Prometric
  • Coordinates standardized group and/or individual test administration; administers and/or coordinates academic, credentials/certification, entrance, psychological, and vocational interest testing.
  • Administers the center's computer testing pod, to include installation, maintenance, troubleshooting, and enhancement of computer/network hardware, software, and peripheral.
  • Plans, develops, and coordinates testing program policies, procedures and schedules, and ensures adequate staffing for the administration of examinations.
  • Contacts testing companies, and orders and maintains supplies of manual testing materials.
  • Supervises and monitors administration of tests by proctors; ensures that test instructions are accurate and that appropriate testing environments are maintained.
  • Ensures that test results are fairly and accurately scored utilizing automated or manual processes; configures and operates test scoring scanners, and sets up and maintains computerized test score tracking systems and data bases.
  • Provides routine direction, information, and advisement to students and prospective students in regards to testing policies, procedures, and outcomes.
  • Ensures that all test administration is carried out in compliance with relevant university and higher education policies, regulations, guidelines, and standards.
  • Ensures confidentiality of test results and recommendations; maintains security of testing materials.
  • Keeps informed of advancing technology in standardized test administration, computer-based testing, machine scoring, and associated software.
  • Supervises personnel which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.
  • Performs miscellaneous job-related duties as assigned.
April 2016June 2016

Student Grill

Edmonds Community College

Duties:

  • Greeting customers.
  • Stock shelves making sure items are available.
  • Keeping the place of work and surrounding area clean and organized at all times.
  • Cashier, Count, and Tally money at the end of the day and give to supervisor.
  • Take orders from customers and delivers food to customers.
  • Offers advice for the menu.
Jan 2015March 2016

Waitress

Marinepolis - Sushi Land

Responsible for welcoming customers to the restaurant and promoting the food and beverage menu whilst serving/delivering food and drinks to customers, and also making sure the restaurant is looking presentable by cleaning table after a customer leaves.

Duties:

  • Delivering outstanding food and beverage service to customers.
  • Greeting all customers
  • Taking orders from customers and offering advice on the menu.
  • Giving guests an accurate bill then taking payment from them in cash or credit cards
  • Ensuring the Cashier Tally Sheets are accurate and any discrepancies are noted and signed by a supervisor.
  • Keeping the Place of Work and surrounding area clean and organized at all times
  • Escorting customers to their tables
  • Removing dishes and glasses from tables, and taking them to kitchen for cleaning.
  • Preparing accurate checks that itemize and total meal costs and sales taxes.

Education

Sep 2015

Currently Attending

Edmonds Community College
  • Controlling test area by maintaining a working knowledge of policies, practices and procedures
  • Greet examinees and verify identification
  • Register and prepare candidate scorecards
  • If applicable, collect candidates biometric information (collect fingerprints)
  • Monitor candidates as they complete their exam
  • Resolve candidate issues or report them to the appropriate supervisor
  • Protect security of all computer software in Test Center environment
  • Report any occurrences which fall outside company guidelines to corporate management
  • Manage incidents of unacceptable identification or authorization on behalf of clients
  • Manage misconduct such as security breaches or inappropriate conduct of candidates
  • Reboot computer servers and reset passwords when necessary
  • Ensure test center environment is maintained to ensure a safe and comfortable testing experience

Skills

KEY SKILLS AND COMPETENCIES
  • Food Worker Card
  • Liquor License
  • CPR and AED Certified
Personal Skills
  • Customer-oriented
  • Active listening skills
  • Motivated team player
  • Customer-focused
  • Focused on safety
  • Dependable
  • Microsoft Office Proficient
  • Organized
  • Troubleshooting
  • Quick Learner
  • Adept multi-tasker

References

Available on request.