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  • Singapore -
  • +65 8302 1371

KUAN Yee Lin

Client Management and Business Development Professional


  • Prepared accounting reports for Fortress Intelligence during a client audit
  • Drafted official service proposal and agency service terms for Fortress Intelligence
  • Oversaw the redesign of the Fortress Intelligence website
  • Sourced and secured corporate sponsorships with a value of over S$11,600 for a Fortress Intelligence event
  • Coordinated logistics and commanded execution of a Fortress Intelligence summit with over 80 delegates
  • Played a leading role in the research and development of Yellow Elevator's latest software product, from conceptualisation to post-launch marketing
  • Successfully signed up 12 clients for Yellow Elevator's latest software product since its launch in October 2015
  • Participated as a core team member during Yellow Elevator's acceptance into the SPH Plug and Play startup accelerator program
  • Solely managed Yellow Elevator's marketing and business development activities for the Singapore market
  • Drafted Yellow Elevator's sales contracts, terms of use and privacy policies 
  • Organised and managed Yellow Elevator's participation as a exhibitor at an industry event
  • Hosted a delegation of foreign delegates for a educational tour of Singapore's infrastructures for Fortress Intelligence
  • Organised, managed and sold sponsorships for a summit with over 120 participants for Fortress Intelligence
  • Planned and executed numerous business seminars in Singapore and Kuala Lumpur for Fortress Intelligence
  • Solely managed a large client's account within 3 months of working at Shahrizat Rashid & Lee

Core Competencies

  • Strategic Planning
  • Solution Selling
  • Operational Excellence
  • Communication
  • Resource Allocation
  • Customer Relations
  • Product Education
  • Research & Analysis
  • Project Management
  • Process Improvements

Professional Experience

Mar 2016Present

Senior Operations Coordinator

Fortress Intelligence Pte Ltd
  • Sourced and secured corporate sponsorship for events
  • Coordinated marketing, logistics and administration of programmes
  • Supervised junior conference producers in planning and executing conferences
  • Prepared proposals for oil and gas project tenders
  • Assisted in HR matters such as work pass applications, accommodation reservations, flight bookings, etc. 
  • Drafted and reviewed legal contracts
  • Oversaw company website redesign and content management
  • Attended client meetings and site visits
  • Supervised offshore-based telemarketing and research executives
  • Compiled progress reports 
  • Assisted in conducting interviews for junior positions
  • Sourced and coordinated purchase of company corporate gifts
  • Prepared accounting reports for clients
Dec 2013Jan 2016

Business Development Manager

Yellow Elevator Pte Ltd
  • Sourced and generated new leads through calls and emails
  • Conducted sales pitches and signed up new clients
  • Managed client accounts and provided customer support
  • Prepared materials for online and offline marketing, i.e. brochures and emails
  • Performed system tests to check for bugs and errors and provided feedback to developers
  • Conducted market research and formulated business strategies for market penetration and revenue growth
  • Drafted and reviewed company contracts
  • Acted as legal advisor for legal matters
  • Attended networking events to meet potential partners and clients
Mar 2010Nov 2013

Senior Programme Specialist

Fortress Intelligence Pte Ltd
  • Organised and managed events in Singapore and abroad from pre-planning, execution and post-execution stages
  • Engaged and liaised with speakers to negotiate partnership terms and plan seminar topics
  • Prepared programme budgets and costings
  • Prepared materials for brochures and email/fax marketing
  • Marketed events by email, fax and phone calls
  • Coordinated event logistics by liaising with vendors, drafting and vetting proposals/agreements, managing payments and delivery of services/goods
  • Performed on-site event management and customer service
  • Attended networking events to gain contacts and meet potential clients and vendors
  • Sold sponsorships packages for events

Jul 2009Nov 2009

Litigation Clerk (Housing Loan Division)

Shahrizat Rashid & Lee (Penang, Malaysia) 
  • Drafted and prepared legal documents
  • Ensured all necessary case documents were properly filed and ready by their deadlines
  • Liaised with clients to receive further instructions and provide regular updates
  • Compiled case progress reports


Dec 2012Nov 2013

Graduate Diploma in Finance and Investment

Aventis School of Management
Apr 2006Sep 2009

Bachelor of Laws (LL.B)

University of London
Jan 2005Dec 2005

A Level

Cambridge International
Jan 2000Dec 2004

Malaysian Certificate of Education (SPM)

SMK Convent Green Lane (Penang, Malaysia)


  • Effective Business English
  • Enhancing Business Writing
  • Managing Difficult People
  • Other legal/tax seminars (in the capacity of organiser)



  • English (verbal and written) - Excellent
  • Malay (verbal and written) - Very good
  • Chinese (verbal only) - Basic


  • Microsoft Office suite (Word, Excel, Powerpoint)
  • Basic HTML


  • Mr Wong Sui Cheng - Head of Business Development, Yellow Elevator Pte Ltd
    Phone: +60 12 481 3968
  • Mrs Clara Adediji - Director, Fortress Intelligence Pte Ltd
    Phone: +65 6334 8311


Availablility: After one month notice