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Strong educational, training background, and work field experience with the Palestinian market, seeking
a position with a well reputed organization in order to utilize my skills and achieve mutual objectives.

Work Experience

Apr 2014Feb 2015

Sales And Commercial Relations Officer

Nakheel Palestine For Agricultural Investment Ltd.

Job responsibilities;

  • Build target plans, incentive plans and assess the outcomes.
  • Maintain and develop good relationship with customers through personal contact or meetings or via telephone.
  • Help management in forthcoming products and discuss on special promotions.
  • Review our own performance and aim at exceeding their targets. Record sales and order information and report the same to the sales department.
  • Advising customers about delivery schedules and after-sales service.
  • Participate in decision making related to marketing activities, monitor the implementation process, and evaluate it.
Aug 2013Apr 2014

Corporate Account Manager

BCI - B-cell, Samsung Handset Division

Job responsibilities;

  • Generate sales for a portfolio of accounts and reach the company's sales target.
  • Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
  • Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up selling and cross selling.
  • Manage and solve conflicts with clients.
  • Interact and coordinate with the sales team and other staff members in other departments working on the same account.
  • Establish productive, professional relationships with key personnel in assigned customer accounts.
  • Daily visits for customer showrooms.
  • Monitoring and evaluating stocks, displays, and sold out items.
  • Prepare, develop, and execute incentive and promotion plans.
  • Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers‘ expectations.
  • Pro actively assesses, clarifies, and validates customer needs on an ongoing basis.
Aug 2011Feb 2012

Operational Banker

Palestine Commercial Bank (PCB)

Job responsibilities;

  • A main department in the banks has many operations to do such as applying deposits, Internal and external Transfers, ATM Applications, Master cards inquiries, and executing, auditing both issued and received checks.
  • Preserve and observe the balance between main centre of the bank and its branches and with other banks (internal and external)
  • Attending daily clearing sessions. 
Feb 2009Jun 2011

Floor salesman (FSM)

Akram Sbitany and Sons Company

Job responsibilities;

  • Akram sbitany & sons is the largest electrical network in Westbank, it is the main agency for many international trademarks such as LG, Beko, White Wisting House, Technogas and Apple products.
  • I worked as Floor Salesman(FSM) in Al Bireh Center, doing many operations such as convincing the customers about products, finishing deals with them, making up sales.
  • Observe the latest offers and campaigns to convince the customers.
  • Making promotions and building relationships with customers.
  • Achieve monthly targets, doing the physical account and solving its problems.
  • Supervisions for IT products sale.
  • Follow up collecting customers receivables.


Feb 2012May 2013

M.B.A In Communication And Public Relation

Limkokwing University of Creative Technology - Malaysia
Sep 2004Jan 2009

Bachelor Degree in Business Administration

Birzeit University - Palestine
Sep 2003Jun 2004

Tawjihi (High school Degree) - (Literary Section)

Ramallah Secondary School - Palestine

Graduation Projects

  • ''The organizational implied public relations practices in telecommunications companies in Malaysia and Palestine, and its effectiveness''. (MBA dissertation)

Discussed and approved by Dr. Mohammad Lufti and Dr. Abbas Ganbari.

  • ''The interview effectiveness in Palestinian telecommunication companies''. (Bachelor Graduation Seminar)

Discussed and approved by Mrs. Sawsan abed Al Jabbar.

Work Shops And Training

  • Certified Marketing Professional (CMP) preparation course provide by Ritaj for managerial solutions;a worldwide certification in marketing executive level examined and granted by The American Certification institute(ACI).
  • Global class room for participating in Global perspectives provided by Limkokwing University of creative technology, in Melaka – Malaysia.
  • IELTS certification from International House (IH) in Kuala Lumpur with an overall result of 6.0, on November 2012.
  • Training workshop in Proposal writing provided by MAZAYA Company in Palestine, funded by USAID).
  • Training workshop in Project management provided by MAZAYA Company in Palestine, funded by USAID.
  • Training workshop in Managing skills provided by MAZAYA Company in Palestine, funded by USAID.
  • Course in Test of English as foreign language (TOEFL) IBT at Amideast,Palestine.
  • Training workshop in Ways To Use Modern Techniques In The Management Of Institutions provided by Gulf Center for Academic & Vocational Studies in Ramallah, Palestine.
  • Seventh International Bookfair (Mahmoud Darweesh Session) in Ramallah, Palestine, Participating in the Exhibition management and preparation from 13th to 23rd of November 2008.


TEAM work
Work in teams & independently
Good written and spoken English; fluency in written and spoken Arabic,
Abilities in a strong relationship with customers.
Willing to learn and develop in the role
digital marketer
Up to date following social media commercial activities
persuasion skills
Abilities in convincing customers.
Ability to handle pressure
Proficiency in MS Office applications (MS Word, MS Excel, MS Power-point),Very strong internet skills (Browsing, Searching, Email).
Strong communication and interpersonal skills


Available Upon Your Request