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Work experience



Dagher & Hennawe Co.

Serve customers using the five step customer service standard

Handle the cash register including all cash,  credit sales plus refunds and exchanges


Assist with window displays for special promotions

Maintain store and stock in impeccable condition

Balance the till at close of business each day

Jun 2006Jul 2010


Eastern Solution

  • Preparing general correspondences, memorandums, reports, schedules, purchase orders and other materials from rough draft, copy, marginal notes or verbal instructions.
  • Answering correspondence as directed by supervisor.
  • Maintaining appointment calendar, scheduling appointments, conferences, and meetings.
  • Checking and reviewing a variety of data for accuracy and conformity to established standards and procedures.
  • Collecting and preparing data for records and reports.
  • Maintaining records and generating appropriate reports.
  • Compiling and producing statistical information and reports.
  • Making arithmetical calculations.


Oct 2010Feb 2013

Bachelor of Business Administration

American University Of London

Provided extensive administrative support to the personnel department

Overlooked the recruitment, interviews, selection, employment, induction, and training of professionals with varied fields of interest

Maintained employee records, coordinated with the managers of the respective departments for assessing employee performance for promotions, and determining appropriate training requirements

Overlooked payroll functions, organized employee background check, and communicated company policies and associated updates to all employees within the organization

Maintained track of employee attendance, and administered employee compensation and benefits

Coordinated with the HR Manager to develop and implement policies and standards for managing employee turnovers

Responsible for employee safety and welfare, maintained employee health records for insurance claims



Open Arab Unversity

The objectives of the Bachelor of Secretarial Studies include the following:

-Highly trained executive secretaries for national and international standards.

-Trained in the acquisition of managerial, administrative, communication and organisational skills.

-Trained To  meet the demands of the contemporary world.