Customer service skills
Ability to work under pressure
I am an enthusiastic, hands-on IT professional with more than 6 years’ experience in support (2nd and 3rd line). I have a proven track record of managing and maintaining servers and desktops in LAN/WAN network infrastructures, and adopt a meticulous approach to ensure the smooth-running of business operations. Qualified to industry standards, I enjoy closely following the latest changes in technology and apply this to my duties wherever relevant.