Inbound Exchange Student Program Co-manager (국제입학관리팀)
Hankuk University of Foreign Studies
Coordinated the HUFS inbound international student exchange program for 1000+ students annually with over 600 hundred partner universities around the world. Prepared official letters of invitation and certificates of admission for sponsoring student visas, visa extensions, enrollment verification, dormitory assignments, etc. Served as the point-of-contact for exchange coordinators and answered queries/provided up-to-date information to students and partner universities from both bilateral agreements and CONASEP partner universities.
Conducted incoming exchange student orientations each semester. Provided ongoing support and assistance to international students at HUFS for academic counseling, visa, and housing support, as well as managing a social media community for exchange students. Introduced the international programs to official visitors (e.g., Fulbright Delegations), university leaders from Japan, Mexico, Chile, U.S., and dignitaries from government bodies. Translated and interpreted English to Korean, and Spanish to Korean/English for visitors. Participated in HUFS outbound exchange student screening interviews for outbound students.
Streamlined workflow and productivity by implementing productivity technology such as the use of text-expander software for e-mail template scripting. Integrated cloud-based informational/promotional materials, and re-designed all media to follow research-supported design principles. Created a Facebook page to represent the department and subsume the pre-existing private student group. Professionally designed three guide sites (see portfolio section) as Google Sites for dissemination to Exchange, Visiting, and International Students along with Google Analytics to track resource usage and effectiveness. Initiated the department's homepage redesign along with the development of website guidebooks for international visiting, undergraduate, Asia Exchange, and regular exchange students.
Attended international conferences (e.g., NAFSA, EAIE) and seminars to promote the university’s international programs and edited and proofread English translations of university PR materials, official documents, letters, and speeches.