Judizel G. Misa

  • Cebu City
Judizel G. Misa

Skills

Verbal and Written Communication

MS Office Literate

( Word , Excel , PowerPoint , Access )

Customer Service

Customer Relation

Interpersonal Skill

 Process Improvement

Strategic Planning

Objective

        

  • To Serve the Organization with full dedication , hard work and continuously knowledge base.
  • Seeking a mild-career level position in Human Resources where I can prove my Talent in driving Human Resources efficiency and aligning positive change with overall Organization Strategies.

        

Qualfon Philippines Inc

Work History
Oct 2013 - Present

Customer Service Representative / Technical Support Representative

Qualfon Philippines Inc
  • Fully committed to providing the highest possible standards of Customer Service.
  • Can listen and understands customer's issues and reason of call.
  • Depend to complete task under minimum supervision.
  • Can provide a first call resolution to Customers.
Oct 2014 - Present

Executive Resolutions Department ( ERD )

Qualfon Philippines Inc.
  • Can anticipate customer's future needs and educate them on options.
  • Can provide a first call resolution to customers.
  • Can assure customers and will own their issues until it is fixed.
  • Fully committed to providing the highest possible standards of Customer Service.
  • Can listen and understands customer's issues and reason of call.
  • Depend to complete task under minimum supervision.