Sales Manager/District Manager with 20 years of professional experience. Strong track record of successful sales and account development. Adept at analyzing complex business issues and capturing new markets and increasing profitability. Ability to execute multiple projects simultaneously, with the self-motivation, initiative, and business savvy necessary to meet the challenges of today's competitive marketplace. Solid communication and interpersonal skills; team player with a persistent approach to identifying and closing sales.
Aug 2009 - Present
General Manager - Sales Division
Director of Government and Non profit Sales, restructured sales division to include Customer Relations Management systems and new account development. Management of 15 sales, design and project management professionals.
Apr 2008 - Apr 2009
Operations Manager with full responsibility for strategic planning and leadership of all day to day business functions of multi unit system, including development of commercial sales and marketing program, cash management, preparation and implementation of operating and capital budget.•Developed and implemented commercial sales program obtaining 18 new accounts in just seven months, estimated new revenue of $75K per year.•Established credit and collections policy and reduced bad debt by 47% in three quarters.•Negotiated lease reductions on lease renewals with an estimated savings of $25K per year.•Oversaw management and operations of 16 units
Sep 2003 - Apr 2008
Government Sales Manager
Provided hands-on sales, marketing, and management expertise while training, supervising, and motivating a team of 12 sales managers. Produced over 50% revenue growth in government business sector.
•Constructed government contract business platform leading to development of the rental car section on GSA schedule 48 , opening a $60 million market which Enterprise Rent-A-Car holds 90% market share.•Attained national agreement with TSA as the preferred providor of rental cars in the event of a national crisis.
Sep 2000 - Sep 2003
Regional Sales Manager
Restructured sales department to rebuild relationships with customers, resurrecting inactive accounts through focus on "solution selling", serving as a business resource, and providing value-added services to clients.
•Succeeded in transforming #132nd ranked sales team in corporate sales into the #1 ranked sales team in the company.•Increased revenue by 45% through training and motivating a staff of 18 Branch Corporate Account Managers.•Secured major corporate accounts with SCP Global, Ditto Express, Micron, DynCorp, Sverdrup, and Hawthorne Suites, resulting in $2 million in new revenue annually.
Sep 1992 - Sep 2000
Managed all operations of a $20 million inventory rental fleet, while establishing policies and procedures, hiring personnel, establishing staff development training programs, implementing quality assurance procedures, and establishing controls to monitor customer service delivery.
•Transformed faltering National Airport rental operation into a flourishing operation by increasing net profit from $378,000 to $1,111,000 annually.•Ran four very diverse areas over several different social and economic environments including Inner City, Suburban, and Rural markets, achieving 98% rentention amongst employees and 80% customer satisfaction rating.•Expanded rental fleet from 553 vehicles to 916 vehicles thus increasing overall market share
Sep 1988 - Sep 1992
Managed all aspects of the branch including daily operations, fleet movement and usage, supply purchasing, rental and maintenance, inside sales and customer service staff supervision, marketing and outside sales.
•Managed P&L, day-to-day operations, achieving #1 status in branch operations with an average of $103 per car in operating profit per month.
•Developed comprehensive customer service plan, significantly enhancing on time delivery performance.
•Exceptional achievement award winner for outstanding customer service.
1986 - 1988
Provided sales and account management to corporate users of computer financial products and services.
•Led sales team of 5 account executives in national call center as #1 account executive.
•Procured the largest one day order by any account executive of 20 units.
•Managed largest international account of any account executive, Bank of Panama.