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Summary

Diverse experience including strategic planning, content creation, event execution and hairstyling.

Related Work History

April 2016Present

Account Manager

Coty, Inc.
  • Successfully grew current territory of professional salon business through joint business planning, goal setting, consistent follow-up and relationship building
  • Created proposals and negotiated into large scale and multi-location salons
  • Supported the team by creating e-blasts, tracking tools and Joint Business Plan templates
  • Opened over 20 new doors of a combined 75--more than anyone on the team
  • Closed over $30k gap due to store closing through new business within the first year delivered goal at 10% above LY- nearly a 20% growth increase
Mar 2012April 2016

Education Manager, West

Pierre Fabre, Rene Furterer

Leadership Team

  • Invited to leadership bi-annual planning meeting to set brand strategy, discuss pipeline, pricing, rewards and customer engagement
  • Worked woth Global team to develop algortithm for diagnosis app tool
  • Presented new brand positioning concept to Global leadership

Ambassador Program:

  • Pitched, developed, executed and maintained the launch of the program from conception through execution.
  • Tracked ROI to determine how to implement effective change.
  • Maintained social media presence and communication to Ambassadors
  • Strategized, planned, produced and hosted Inaugural Ambassador Summit.  

National René Furterer Academy and Outsourced Professional Classes:

  • Coordinated talent including: negotiating rates, preparing presentations, creating content and facilitating communication cross-functionally
  • Planned and executed with the Sales team 26 events annually
  • Tracked cost and ROI to implement efficiencies and cost savings while maintaining quality

René Furterer Education

  • Designed 100% of national training materials and curriculum used by the education team, including: PowerPoint presentations, posters, menus, and hair product treatment program/how-tos
  • Worked cross-functionally with Sales and Marketing to produce pricing structures for our treatment programs, build out new launches and presentations to communicate the business case to customers 
  • Taught product knowledge and retail classes for Northwest territories 
  • Managed the RF education team
May 2011Feb 2012

Director of Training and Style

Halo Blowdry Bar
  • Planned/strategized the opening 2 new retail locations
  • Recruited/trained/on-boarded over 40 new stylists
  • Trained and created accountability/reward system for stylist retail sales
  • Produced on-location photo shoot for a national contest--placing in top 5
  • Developed inventory SOPs and managed distributor relationships
Mar 2002May 2011

Director of Foundation and Hairstylist

diPietro Todd Salon
  • Created and developed the dPT Foundation educational program
  • Managed Foundation teachers scheduling and performance
  • Coached students through active listening and response
  • Completed a 3-year hair cutting apprenticeship program and maintained a fully booked clientele at  a world-class salon
Mar 1996Jul 2001

Chief of Staff, Creative Services

The Advisory Board Company
  • Established the admin operations processes
  • Managed the graphic design department's administrative team and temp staff
  • Engaged staff by creating fun and engaging work events/initiatives
  • Maintained detailed usage tracking reports for analysis with finance

Education

Aug 1991Dec 1995

Bachelor of Arts, Geology

Clemson University

Pursuing a rigorous scientific field of study  with tactile courses and subject was a perfect foundation to my diverse career of hairstyling, collaboration, and meticulous attention to detail.