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Work experience

May 2012Present

Summer Intern

Sunset Hills Golf Course and Banquet Center

Sunset Hills, Summer Intern. Maintained and conducted merchandise inventory and monetary transactions. Renovated golf course manual to eliminate inconsistencies while simultaneously implementing documentation procedures. Provided various customer services for members. Coordinated and monitored members' schedules. Maintained merchandise inventory

Jun 2013Jul 2013

MSU, College of Humanities and Fine Arts Study Abroad

MSU, College of Humanities and Fine Arts Study Abroad

INTERNATIONAL EXPERIENCE; Costa Rica/Panama Observed social trends and cultural differences in Panama/Costa Rica. Advanced Spanish speaking abilities, living with local Spanish families

Jun 2008Aug 2011

Hostess, Busser

PJ's Tavern in Kirkwood

Kirkwood, MO Hostess, Busser, Server. Organized and maintained customer seating and service while collaborating with cooks, managers, and suppliers. Communicated with customers in fast-paced environments to effectively meet needs. Maintained and conducted merchandise inventory and monetary transactions.

Education

B.A

Murray State University

3.22 Cumulative GPA

Portfolio

Skills

Proficient in written and oral Spanish communication
Customer Service
Much experience in customer service, starting as a busser and hostess for 3 years, then further continuing to server for 1 year. After that, I worked at the Pro Shop counter of a golf course with little to no help assisting customers and sending them out at their correct tee times and ensuring customer satisfaction
Merchandise
While working in the pro shop, I directed customers to the correct merchandise they were looking for and shared my knowledge with them about our products.
International
Spent 1 month in Costa Rica. This visit consisted of 2 homestay visits with the local families, allowing me to be fully submerged in Costa Rican culture.

Activities

Alpha Delta Pi sorority member

October 2011-present

Student Alumni Association Member

2012

Alpha Delta Pi Intermural Team Captain - Volleyball

2013

Murray State Rowing Team

2014