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Work experience

Feb 2014Present

Account Manager

Staples Inc.
  • Create B2B relationships with companies ranging in size from one to thousands of employees across all industries.
  • Provide account maintenance and support as a point of contact and liaison. Utilize position and all departments within company to provide tailored solutions to problems and opportunities.
  • Grow business accounts with clients by analyzing finances, industry, and previous needs.
Oct 2011Feb 2014

Chat Specialist

Staples, Inc.
  • Worked with Staples.com customers to assist in finding products, completing transactions, troubleshooting potential problems, and providing limited technical support.
  • Inducted into Leadership Track 18 month program designed to groom and train associates for continued advancement and upper management. Only 20 associates selected across company.
Aug 2007Apr 2010

Assistant Manager

The Stein Restaurant
  • ­Lead multiple shifts a week managing employees, bartending, waiting tables, and running special and V.I.P. events.
  • Gained bartending license through T.I.P.S. program.
Jun 2008Feb 2013

Game Advisor

Gamestop
  • ­Worked part time between 10 and 39 hours per week at stocking shelves, helping customers and as a checkout clerk.
  • Achieved top job metrics for Northern New England Division for all Game Advisers for 6 consecutive weeks and on multiple other occasions.
Jun 2010Nov 2010

Merchant Account Specialist

Flagship Merchant Services
  • Completed training top of training class.
  • Set up numerous new businesses and integrated new sales techniques in order to build client base.
  • ­Created and maintained accounts varying in size from small businesses to large corporations.
  • Achieved highest retention and customer satisfaction rates among representatives.
  • Extensively utilized Salesforce and other office software.

Education

Aug 2006May 2010

Bachelor of Arts

Brandeis University

Documents/Portfolio

Online examples of work

  • http://www.thejustice.org/arts/the-1990s-get-their-kicks-on-new-record-1.2348874#.UnkDIqwUnSi
  • http://www.examiner.com/zombie-in-boston/sam-lewia
  • http://www.structuregaming.com/author/sam/

Writing Experience

Content Producer                                                                                                                                                                                                                                                                        2/2013 - 2/2014

http://www.interactmedia.com/

­Interact Media

  • ­Produce copy for use in web and print venues according to client specifications.
  • 100% client acceptance rate and maximum content rating (5 Star).

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Editor in Chief / Co-Owner 

                                                                                                  11/2011 - 10/2012

www.structuregaming.com

­Structuregaming.com

  • ­Edited all submissions on a variety of subjects for a team of 20 writers from around the country.
  • Communicated regularly with a team of Community Managers to organize events, writing schedules, and interviews.
  • Added and monitored SEO data on all articles to drive hits.

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Boston Zombie Examiner                                                                                                                                                                                                                                                  4/2010 - 3/2011

http://www.examiner.com/zombie-in-boston/sam-lewia

­Examiner.com

  • ­Wrote articles related to topic while adhering to strict writing guidelines/editing for myself and others in my section.
  • Promoted the column through social media in order to boost readership.

Managing Editor

8/2010 - 6/2011

Beantowngamer.com

  • Led team of 6 writers in developing multimedia content adhering to strict style guidelines.
  • Edited submissions for team, ranging from 12-40 articles per week.
  • Utilized web based tools (Joomla and Wordpress) to post content complete with custom visual accompaniment.