Assistant Manager - Sales and Customer Experience
Kate Spade New York
Development of a clientele through proactive client outreach and the ability to build and maintain relationships with new clients.
Partnering with GM to develop business driving initiatives that build a repeat business or attract a new customer to the store.
Hiring and training new associates and making sure they adhere to Kate Spade standards .
Modeling and supervising selling environment, providing consistent coaching on sales training process in order to ensure the highest level of customer service and sales.
Assisting the GM with the achievement of financial success through improvement of measurable results that positively impact the store performance.
Responsible for assuming the SM role in GM's absence.
Educating team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized.
Conducting ongoing review and assessment of employee performance.
Performing and supervising store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
Assisting SM with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants