At DCI we have just instituted va help desk program.I only have a small amount of time in this set up at this time.By the time a graduate I will have 3 months of help desk experiance though.I believe this will help speed my trouble shooting skills to a very good level before leaving DCI.
I have used the active directory to set up several servers.I like the active directory because it actually makes alot of sense once you start using it regularly.I am looking forward to applying what I have learned into the workplace.
I have experiance with running multiple servers and machines on Virtual machine.I have installed xp pro,server 2000,and server2003 multiple times and have set up servers this way also.
Pc repair tecnician
I have the ability to remove viruses and malware that anti viruses either miss or when one was not installed.I can tear down and rebuild any pc or server in a minimal amount of time.I have the ability to up grade any kind of hardware nessesary.I also have the ablility to manage the active directory in many server enviroments.