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Behnood Sarraf Seyedi

Master Student Business Administration

Highly motivated, self-driven, dedicated young professional with 3 + years experience in Logistics, Supply chain operations who is looking to find a challenging traineeship management from Spring 2016 in an international environment. I have strong Logistics management skills such as Inventory management, Planning & scheduling, inland transportations, freight forwarding and marine services. In addition, benefited from valuable market research experience and insights into international business strategies. Appreciated team player, thrives in challenging environments and under time pressure. Combines excellentWork History

May 2015Sep 2015

Customer Service Representative

Nike European
Customer Service Representative H eadquarter, Providing support, help and advice to customers who use the companies products. Hilv ersum Ensuring that a customers problem is brought to a satisfactory conclusion. Netherlands Collecting and analyzing data to monitor the level of customer service. Maximizing every sales inquiry. Manage complete data entry and customer support functions for golf clubs and balls. Input customer orders and cash, credit, and check payments into system.
Feb 2013Feb 2015

Freight Forwarding Coordinator

BSI Shipping
Freight Forwarding Coordinator Rotterdam Provided day to day support in arranging inland and ocean transport, managing logistics Netherlands issues, and resolving exceptions that occur in the execution of shipment orders within the transport process. Responsibilities for this role were including: Ensuring on-time delivery and lowest cost-to-service product transportation to the final destination to meet the customer requirements Monitoring timely shipments by Logistics Service Providers from origin Identifying opportunities to improve work processes and service
Feb 2014Jul 2014

Marketing Consultant

RoserConSys BV BSI Shipping
Marketing Consultant(Thesis Project) Dordrecht Work in an ICT company in turnaround and maintenance of oil and gas industry. My job Netherlands dealt to analyze the feasibility of entering into a new market in the UAE. I identified the risks and barriers involved in an international growth, and formulate the best strategy to get into the UAE. Highly skilled in serving as an internal source for analysis and recommendations. An in-depth understanding of the UAE market. Formulated a complete marketing plan for the company Presented my marketing proposal to senior management, the company has now decided to enter the
Aug 2012Feb 2013

Logistics Administrator

UAE market.
BSI Shipping, Logistics Administrator(Intern) Rotterdam Conducted a challenging project to optimize the operations of the company and therefore Netherlands updated the work processes and desk manuals related to operations. Besides the main project to deliver, responsibilities for this role were including: Submitting, managing and completing transport orders. Invoice processing and documentation. Updating customers of latest status of the shipment.

Education

M.B.A

Rotterdam University
20102014

B.B.A

Rotterdam University

Skills

Team Player
English
Dutch
Farsi
Communication (Written & Verbal)  
Microsoft Office Package 
SAP R3

Volunteer Activities

Board member of AEGEE Rotterdam student community.

  • Actively helped the organization to promote and organize different events. 

Reference

Available upon request.

Highly motivated, self-driven, dedicated young professional with 3 + years experience in Logistics, Supply chain operations who is looking to find a challenging traineeship management from Spring 2016 in an international environment.