Accomplished health, development, and marketing communicator who specializes in transforming strategic ideas, branding concepts, advancement literature, and scientific or health information into accessible tools based on audience demographics. Combination of expertise in communications, project management and health information technology combined with experience in the federal marketplace, higher education, advancement and nonprofit organizations in several states and one university (Morehouse School of Medicine and Morehouse Medical Associates) fuels a desire to work in healthcare communications for an organization, preferably one that competes on excellence.
Recognized for expertise in:
Development Writing/Editing Business Ghostwriting
Health/Medical Writing/Editing Health Literacy
University and Healthcare Marketing Writing for Audience Demographics
Developed, planned, and carried out policies relating to all phases of human resource activities, such as employment, compensation, labor relations, benefits, training, recruitment, and employee services by performing the following essential duties and responsibilities personally or through direct report supervisor.
Program Manager - Communications / Human Resources
DSS, Inc. / Document Storage Systems, Inc., Juno Beach, Florida May 2005 - Oct 2007
Medical software development and systems integration corporation exclusively contracted with the Veterans Health Administration (VHA).
Campaigned, championed, and integrated over a dozen commercial medical software applications with VistA. Also, trained hundreds of VHA employees in the use of DSS, Inc. programs in conjunction and focus on the VistA CPRS system while meeting VHA cyber security requirements necessary to work within the VHA firewall. Followed industry standard iterative development practices and used rapid application development tools and techniques.
Software / Campaign
Innovian with DSS Surgery Anesthesia
PreOp, IntraOp & PostOp support
IntrinsiQ Research – Intellidose VA
Decision Support tool, complex orders
GI and GI Nursing
Customer Relationship Marketing
ID Group, CDC
Infectious Disease Decision Support
Sage – RadWise VA
Radiology Decision Support System
TeleCare Record Mgr. w/ treatment protocols
Telephone triage mgmt. system
05/2005-09/2007, Document Storage Systems, Inc. (DSS) U.S. Federal Government Contractor / Southeast Regional Special Programs Manager, Juno Beach, FL, 40+ hours per week, $50,000/year plus commission: $60,000 car allowance, Per Diem Travel 75%, Rodney Neal, Supervisor, (561) 227-0207
Provided On-Site Product/Project Management Services assisting the VHA’s IT, Educational, Clinical, and Administrative staff with challenges related to VistA/CPRS, JCAHO, CMS (HCFA), VHA Internal Rules & mandates and DSS, Inc. products, Mental Health Treatment Planner, Dental Record Manager, Release Of Information Software, DocManager, and others. Assisted with scheduled quarterly upgrades, and served as User Advocate and liaison.
Experienced with advance knowledge and skills in Behavioral Health Service programs through professional development and experience including deployment of a fully integrated mental health suite inter and intra-disciplinary tool automating the process of behavioral providers producing an accurate, consistent, intra-disciplinary treatment plan and through attendance at professional conferences, symposia, and workshops, research and review of professional and peer reviewed journals, and best practices. Interpret and integrate significant developments in the mental health treatment plans tracking information in care plans that generated audit reports on patient locations, level of care, goals, problems and interventions.
Prepare and present written strategies, reports, issue papers, memoranda, and analyses related to VA Patient treatment plans, multiple providers and locations, implementation of evidence-based programs, project management, and best practices. Prepare technical analysis and talking points used to brief VA administrative and clinical staff to prepare departmental support and briefings. Develop, implement, monitor, and track complex, technical action plans for implementation and prototype time-phased deployments. Disseminate written materials supporting and promoting the facility, staff, and regions vision to VA Central Office and research audiences. Prepare recommendations and analyses for program and agency leadership on public health wide-spread adoption and interfacing across all VA hospitals involving full integration into VISTA/CPRS.
Analyze, evaluate, and develop program guidelines, goals, and components for VHA Atlanta Medical Center and VISN 7 in collaboration with Utah based TheraDoc programs’ active infection surveillance and antimicrobial stewardship tool as part of the VA’s infection control measures. Review requests for application and provided in-depth analyses on program elements, integrating best practices compatible with long and short-term infectious disease health policies and goals.
CONDUCTED REVIEWS of HOSPITAL COMPLIANCE MEASURES with veteran administration staff, consistently evaluating daily clinical tasks, routines for speed, patient data accuracy, reliability and work-load reporting, where recommendations were made and training was implemented. Worked with various service line chiefs ensuring best practices, improving data quality to better support administrative planning and day-to-day decision-making at the facility level. Received and analyzed Office of Inspector General (OIG) reports and audits to determine the accuracy and identify areas of inefficiency.
“It was a pleasure to work with Wendell White. He has shown an enormous amount of talent in building relationships for the university.”
Morehouse School of Medicine
ADDITIONAL REFERENCES AVAILABLE UPON REQUEST