Whitney Sullivan

Whitney Sullivan

Skills

Skills

MICROS POS System

Microsoft Windows Suite 2007/2010

Work History

Work History
Aug 2008 - Present

Specialty Server

Blue Chip Casino, Hotel, & Spa
  • Ensures that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards and solid product knowledge
  • Cultivates positive and enduring relationships with a diverse customer clientele
  • Resolves issues as needed and makes decisions to forward to appropriate management when necessary
  • Promptly follows up on all issues to ensure complete resolution and communicates all solutions to customers in a timely manner
  • Accurately and effectively utilizes MICROS POS system while maintaining all cash and media at registers
  • Manages dining area ┬áby keeping orderly appearance and ensuring all supplies are stocked successfully
Jun 2007 - Sep 2008

Starbucks Cashier

Target

  • Prepared orders and beverages to both Target and Starbucks brand guidelines
  • Provided prompt and professional customer service
  • Maintained clean and sanitary work environment during shifts
  • Assisted in other areas of the store when necessary such as restocking and organizing merchandise
Jan 2006 - May 2007

Food & Beverage Casino

Horseshoe Casino

  • Effective leadership skills utilized when promoted to train new hires in department
  • Provided prompt and courteous, professional customer service
  • Efficiently checked out guests using MICROS POS System via complimentary card, cash, or coupon system payments
  • Assured highest level of service and quality throughout shifts

Education

Education
Jan 2006 - Present

Associate's of Science

Purdue University- Calumet