Work History

Work History
Oct 2013 - Present

Fraud Analyst- FIU / Fraud Investigation Unit

Aerotek Services / LPL Financial Services

Job Duties- Quality Control, Analysis and Review; Anti-Money laundering processor/analyst reviewing alerted activity on company accounts for unusual activity in an effort to determine funds and activities related to origin and destination of funds; Reviewing for insider trading and misuse or improper advantage by financial advisers; Wire fraud; Trafficking of funds from illegal sources; International and domestic fraud review; Elder abuse and exploitation team participant. Work MANTAS alerted accts; Escalated Issues review, QC and reconcilement; Assurance QC review of team India;Job Skills- Great attention to details and following money trails from source to use; Ability to use professional and proprietary systems to determine this information; Use of systems Accenture, BranchNet, Mantas, Thompson BETA, LexisNexis; SharePoint; Siebel; MS applications, Word, Excel, Beeline, Outlook and Access

May 2000 - Jul 2014

Head of Deacons / Shamashim

Hope of Israel Congregation

Hope of Israel Congregation.

Remaining in limited service with teaching and any other areas of need.

Utilize skills in administration and leadership within our congregation which has over 300 persons in attendance weekly

-Deacon / Shamash

-Steering Committee

-Head of Deacons / Shamashim

-Oversight of Membership Committee

-Oversight of Care Crew leadership

-Assist with administration duties

-Assist with special events,

-Assist with security operations- developing and implementing training materials

-Teaching- children, youth and adults

-Headed the first Building Committee

-Headed HELPS Committee

-Founded and edited the current monthly news publication –The Messenger 

-Personal Ministry with preparation of resumes for those in need of employment

Dec 1999 - Mar 2013

Fraud Analyst / Investigator

Wells Fargo

Banking fraud; 13 years- Risk Management and Economic Crime investigation involving

corporate and personal fraud:

Member of the ‘Rapid Response Team’ unit that responds to high risk threats to the bank involving high dollar fraud schemes in an effort to control damage, mitigate loss and prevent further damage from occurring to the bank or its customers. Work with AML team members to comply with anti terror rules and regulations in line with those set forth by the Department of Homeland Security and US Department of Treasury.

Develop and execute plans to address financial risks - Investigate and resolve instances of theft, fraud,

and major organized cases. Gather and document critical information and intelligence for input to

national criminal databases and information management efforts using tactics that effectively address

the market’s financial risk identified through analysis. Gather evidence to support criminal prosecution

and civil remedy of identified criminal activity. Document all investigative activity in a manner that

ensures the proper recording and appropriate resolution of case. Present cases to Law Enforcement

or prosecution authority for adjudication. Ensure the proper final resolution of cases including recovery

for the corporation in terms of civil remedies or restitution.

• Check Counterfeiting

• Check Forgery

• Elder Abuse & Exploitation investigations

• ACH- Automated Clearing House fraud

• Credit and Debit Card Fraud- Reg E

• Overdraft Recovery-Joint venture with GBG group

• Quality control for departmental correspondence

Awards:

“First Union”:

• Star Award- Presented for personal interaction with US Secret Service Agents and Postal

Investigators, State and Local agencies and other lending institutions, that led to the arrest

and disbanding of two Nigerian Fraud rings and recovery of bank assets

• Shared Success awards

”Wachovia”:

• Infinity & Beyond award

• Shared Success awards

Jun 1995 - Dec 1999

Licensed Private Investigator

B.J. Johns Investigations

- Develop leads and details of felony crimes from crime scene analysis, interviews, investigation of

leads and review of evidence, working with specialists and professionals and various expert witnesses

and gaining detailed information from many archived sources and research of records in an effort to

create reports and provide details for presentation in a court of law. The primary responsibility is to

provide adequate information for the attorney of the accused, as determined by the laws regarding

'indigent defense'. Developing details and facts in order to determine guilt in some of the cases, and

then if found to be guilty, to provide mitigating facts in order to spare the life of the accused. Reexamine

evidence / testimony in cases of Post Conviction Relief appeals.

• Licensed in State of NC as a private investigator

• Licensed in State of SC as a private investigator

• Specialized in felony criminal investigations

• Death penalty investigations and trial preparations in 26 capital trials and over 100 other

felony cases specializing in guilt / mitigation phase and Post Conviction Relief investigations

for Public Defenders and private attorneys

Apr 1983 - Apr 1991

NC Deputy Sheriff-Mecklenburg County

Mecklenburg County Sheriffs Department

Law enforcement: 8 years

Working various duty stations and standard assignments in civil law, bailiff, criminal law, and detention

facility operations. For more than four years I served in the fugitive division of the department and

made over 800 arrests and was involved in execution of custody orders, serving petitions for

involuntary commitment of those who were deemed to be a danger to themselves or others. During this

time I received several commendations from the department for service in the line of duty and outside

the line of duty. Helped to develop and implement the first SWAT Team of the department and drafted

the first procedure manual for that team and became the team's first hostage negotiator. Helped initiate

the first work release detention facility in the state of North Carolina

• Courtroom bailiff

• Civil Process Server

• Detention facility- City / county jail, satellite jail, pre-trial facility, work release facility,

courthouse detention facility operations / building security / dispatching

• Criminal transportation

• Fugitive investigations arrests and apprehensions- 800+ arrests in four and one half years

• Custody orders-handling and apprehension of persons for mental health involuntary commitment

Training;

• BLET / Basic Law Enforcement Training-Charlotte Police Academy

• Sheriffs Department continuing training

• SWAT / Special Situation / Hostage Negotiations training-NCDOJ

• Central Piedmont Community College Executive protection and anti-terrorism training,

industrial health, safety and security management

Education

Education
1985 - 1991

Central Piedmont Community College

Initially enrolled in the Industrial Health,Safety and Security Management program which was no longer offered and then transferred to Business Administration with 3.45 GPA / Total of 85 cumulative hours

Deans List; Phi Theta Kappa- National Honor Society, National Whos Who of College Students

Applied and transferred all college credits to Southern Evangelical School and Seminary in Charlotte, NC to earn a Bachelor of Arts Degree.

Skills

Skills

Operations / Administration

Retail, Transportation and Property Management 16 years in retail, transportation and property management in both 'for profit'  businesses and also 'not for profit' operations in a rehabilitation facility for recovering substance abusers.                   Sales and Service                          -Customer Service ; Telephone Call Center; Clerical; Payables /     Receivables; General Ledger; Cash handling; Inventory Control /     Audit      Freight Operations   -Shipping-Receiving, freight handling, warehousing, long haul   delivery, load procurement, dispatching, fleet operations,dry freight   special commodity-exempt commodity handling, heavy equipment    operations forklift operations handlift / handjack use H/R-Personnel Duties   -Employee supervision, scheduling, interviewing, hiring, recruiting,    motivation, training, performance reviews and appraisals, goal    setting, disciplinary actions, terminations   Team participation   -Committee participation, leadership, board member, plan    development, plan implementation, plan review and progress   reporting and analysis, manual development, preparation and   implementation for training purposes for standard operating    procedures, internet research   Facility Operations Management   -Compliance /Safety Laws and health laws; Physical facility   maintenance, building and grounds maintenance, emergency    planning, property leasing, hospitality service    Treatment center facility-personal services   -Eligibility interviews, admissions, program placement, progress   evaluations, interagency referrals for advanced treatment  

Investigations

Banking industry: Customer Care / Service / Impact-Call Center Operations Investigations - utilization of all means to limit risk and impact to customer and financial institution Restitution and recovery of assets Customer fulfillment- Resolution of fraud issues impacting customer based on Reg E Agency Interaction with outside investigators, Law Enforcement and Other Banking Institutions Report preparations- SARS Internal support and customer service Public speaking and interaction with governmental agencies-representing bank Use of personal computer with inhouse IT systems Certified with Microsoft Office 2000-primarily using Word and Excel Lotus Notes Printer / fax use and operations including Rightfax   Private Investigations: Surveillance Interviewing victims; family members; suspects; inmates; professionals; specialists Research via internet, crimescene search, cold case files, public resources, physical evidence gathering Preparing reports for attorneys, courtroom presentations, analysis, map making, courtroom displays and crime scene recreations, soliciting and locating expert witnesses. Giving testimony on the stand-expert and non-expert   Law enforcement investigations: Locate and apprehend persons who are deemed fugitives from justice Taking persons into custody for court ordered custody orders, fail to appear orders, fail to comply orders Surveillance / lead developments / courtroom testimony Trained in the use of weapons and hand to hand self protection Familiarity with General Statute laws of the State of NC      

Interest

History, music, art and writing and researching work for a book

Summary

An experienced investigator and operations manager able to utilize experience, common sense, logic and sound judgment to make decisions, problem solving issues and thus limiting risk and exposure; Able to work individually or on a team endeavor, with or without supervision; Excellent use of time management skills and able to multi task; Excellent interpersonal skills and an ability to achieve consensus where differences can escalate into situations; Able to lead and take responsibility as well as the ability to train and motivate others.

Background in the private sector most recently in the area of economic and financial fraud; criminal and private investigations and law enforcement; Previous history in management operations in the fields of retail, transportation and property management from entry level to general operations and district operations with over 150 employees; Developed a small internet business and start up / turnkey small retail operation

Fraud Analyst, Fraud Investigator, Criminal Investigator, Private Investigator, Deputy Sheriff, Resume Writer, Store Manager, District Manager, Relief Manager, Sales, Customer Service, Operations, Administration, Personnel and Transportation Manager

Keywords: Investigate, Investigations, Investigator, Analyst, Economic Fraud, Rapid Response Team, Law Enforcement, Civil Process, Criminal Process, Courtroom Operations, Executive Protection, Bailiff, Expert testimony, Detention operations, Call Center, Dispatching, Transportation, Traffic control, Hostage negotiation, Fugitive apprehension, arrest and detention, Driving, Proof Reading, Quality Control, PC MS Word, Excel, Wordpress, Online, Resume, Career Counseling, Recruiting, Interviewing, Hiring, Intake, Training, Motivation, Review, Incident reporting, Disciplinary action, Termination, Administration, Record keeping, Receivables, Payables, Billing, Bill of Lading, Purchase orders, Filing, Telephones, Photocopier, Adding Machine, Fax machine, Correspondence, Sales, CSR, Sales Planning, Ordering, Warehousing, Shipping, Receiving, OSD, Safety, Compliance of regulations, LTL / FTL, Dry Freight, Special Commodities, Exempt freight, Logistics, Aerial Logistics USAF, Building security, Security systems, Property management, Rental, Facility management, Operation of internal full service, three meal cafeteria, Menu Planning, Ordering of food, Budgeting, Staffing and scheduling of wait staff and domestic staff, Building maintenance, Property maintenance, Customer relations and resident services and operations, Dispute resolution, Customer service, Intake of residents to treatment center for Substance Abuse and Alcoholism, Casework and follow up on program involvement, residential concerns, resident needs and development in treatment program, Civic involvement, Volunteering, Church leadership, Teaching, Committee service, Ministry head; Drafting, editing and publishing training manuals and guides inhouse

Specialty Skills:Judgment and Critical Thinking Skills; Reasoning and Decision Making Skills; Interpersonal, Communication and Presentation Skills; Time, Resource and Operational Management Skills

New Business Venture

I currently have opened a resume service online. I have been writing resumes since 1970 and was a certified Personnel Counselor in the state of Texas. Over the years this has been just something I do for anyone who needs the help, however, it has become a calling to do this for people as a profession.

The job market has changed dramatically and it is an employer’s market.  In 2007 the average response to jobs in general was in excess of 900 responses to every advertised job. Now in 2013 the average has risen to over 2000 responses per advertised job. The need for a one page scannable resume that is full of keywords placed into a workable format, that an HR person can scan visually first in seven seconds or less, which is all that they allot now, is the only way one can get a call back for an interview.  I have perfected that process. No one wants to send 500 resumes with no responses. So then it comes to cost consideration. Since the average professional resume is in the hundreds of dollars and the economy is so hard that one must choose between food and a resume, I have approached it with this philosophy; I will give men a great resume that will open doors and get results and will not cost him more than a trip to a decent restaurant. 

Hence, www.SSSResumes.com was created, with the promise that it is:

‘fast, affordable and effective and only $39.95’

I give a great and effective product at a reasonable price.

Work Experience: Investigations - 23 years

Banking fraud; 10 years- Risk Management and Economic Crime investigation involving corporate and personal fraud:

Member of the ‘Rapid Response Team’ unit that responds to high risk threats to the bank involving high dollar fraud schemes in an effort to control damage, mitigate loss and prevent further damage from occurring to the bank or its customers. Work with AML team members to comply with anti terror rules and regulations in line with those set forth by the Department of Homeland Security and US Department of Treasury.

Develop and execute plans to address financial risks - Investigate and resolve instances of theft, fraud,

and major organized cases. Gather and document critical information and intelligence for input to

national criminal databases and information management efforts using tactics that effectively address

the market’s financial risk identified through analysis. Gather evidence to support criminal prosecution

and civil remedy of identified criminal activity. Document all investigative activity in a manner that

ensures the proper recording and appropriate resolution of case. Present cases to Law Enforcement

or prosecution authority for adjudication. Ensure the proper final resolution of cases including recovery

for the corporation in terms of civil remedies or restitution.

  • Check Counterfeiting 
  • Check Forgery 
  • Elder Abuse & Exploitation investigations
  • ACH- Automated Clearing House fraud
  • Credit and Debit Card Fraud- Reg E
  • Overdraft Recovery-Joint venture with GBG group
  • Quality control for departmental correspondence

Awards: “First Union”:

  • Star Award- Presented for personal interaction with US Secret Service Agents and Postal Investigators, State and Local agencies and other lending institutions, that led to the arrest and disbanding of two Nigerian Fraud rings and recovery of bank assets
  • Shared Success awards

”Wachovia”:

  • Infinity & Beyond award
  • Shared Success awards
  • Served on Mecklenburg County Adult Protective Services Board representing Wachovia and researching and helping to draft a tough NC state law for elder abuse and exploitation
  • Guest speaker at government symposium on Elder Abuse and Exploitation representing Wachovia

Licensed private investigations : 5 years

- Develop leads and details of felony crimes from crime scene analysis, interviews, investigation of leads and review of evidence, working with specialists and professionals and various expert witnesses and gaining detailed information from many archived sources and research of records in an effort to create reports and provide details for presentation in a court of law. The primary responsibility is to provide adequate information for the attorney of the accused, as determined by the laws regarding 'indigent defense'.  Developing details and facts in order to determine guilt in some of the cases, and then if found to be guilty, to provide mitigating facts in order to spare the life of the accused. Re-examine evidence / testimony in cases of Post Conviction Relief appeals.

  • Licensed in State of NC as a private investigator
  • Licensed in State of SC as a private investigator
  • Specialized in felony criminal investigations
  • Death penalty investigations and trial preparations in 26 capital trials and over 100 other felony cases specializing in guilt / mitigation phase and Post Conviction Relief investigations for Public Defenders and private attorneys

 Law enforcement: 8 years 

Working various duty stations and standard assignments in civil law, bailiff, criminal law, and detention facility operations. For more than four years I served in the fugitive division of the department and made over 800 arrests and was involved in execution of custody orders, serving petitions for involuntary commitment of those who were deemed to be a danger to themselves or others. During this time I received several commendations from the department for service in the line of duty and outside the line of duty. Helped to develop and implement the first SWAT Team of the department and drafted the first procedure manual for that team and became the team's first hostage negotiator. Helped initiate the first work release detention facility in the state of North Carolina

  • Courtroom bailiff
  • Civil Process Server
  • Detention facility- City / county jail, satellite jail, pre-trial facility, work release facility, courthouse detention facility operations / dispatching
  • Criminal transportation
  • Fugitive investigations arrests and apprehensions- 800+ arrests in four and one half years
  • Involuntary commitments

Training;

  • BLET / Basic Law Enforcement Training-Charlotte Police Academy
  • Sheriffs Department continuing training
  • SWAT / Special Situation / Hostage Negotiations training-NCDOJ 
  • Central Piedmont Community College Executive protection and anti-terrorism training, industrial health, safety and security management

Other Experience: Management- 16 years

Property Management-

$14M facility for retirement center- 105 apartments / 5 cottages

  • Facility administration operations management and maintenance of building and grounds
  • Full service restaurant operations
  • Property leasing
  • Human resources- Internal staffing / Contractual staffing

90 day treatment center - 90 bed facility

  • Adult Rehabilitation Center directing personal services for recovery and treatment of recovering substance abusers

Transportation management

Long Haul Freight Transportation-48 state Operations

  • Freight Terminal Operations
  • Freight Logistics
  • Freight Procurement
  • Freight shipping and receiving
  • Safety compliance of drivers and equipment 
  • Full trailer load cargo of special commodities, dry freight and exempt freight

Retail hardlines operations management / Sales and Service

  • Consisted of working up the management ladder within all areas of store management, from store level to district level management of 9 stores and 120 employees; department stores, free standing stores, mall outlet stores, discount stores, convenience stores
  • Inside sales / Outside sales- hardlines
  • New business start up- planning / demographic research / turn key operations of laundry and dry cleaning business