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Work experience

Mar 2007Mar 2008

General Manager-Business Development

Pugmarks Interweb Pvt.Ltd

Founded in the year 1996, Pugmarks started off by providing solutions that included web-based and regular e-mail messaging solutions, web development solutions, high-end managed hosting solutions, intranets and online customer support solutions.Pugmarks has the distinction of Internet enabling quite a few leading media companies and corporations in India. Keeping pace with the rampant growth of web enabled technologies and allied services, the company has diversified into mobile interactivity, remote infrastructure management, web design and development & services for call centers, etc. Job Profile:

  • Developed strategies to drive sales of dedicated servers, server management services, internet infrastructure services nationwide. Served on top management team, reporting to GM.
  • Served on executive team developing long-term business strategy. Directed Marketing, Research, Communications & Business Development,
  • Identify and develop market capture strategies for potential customers, corporates, SME's and government organizations.
  • Manage complex, enterprise solution sales and strategic partnership negotiation cycles
  • Transitioned sales force from “order takers” to “rainmakers” in an organized environment, successfully advancing new strategy. Also led new customer relationship management (CRM) strategy.
  • Successfully integrated marketing, business development and sales organization to achieve business plan results.
  • Coordinated the successful simultaneous development of several projects.
  • Worked on key project to analyze and revalidate product test systems and completion of real-time shelf life testing process
Jan 1999Mar 2005

Chief Operations Officer

Balasai Net Pvt.Ltd

Balasai Net Pvt.Ltd ( is India’s pioneer and reliable back end Internet infrastructure services Provider Company since 1997 with hosting facilities in India and US.Partnered with Tata Indicom / VSNL since 1996, Balasai Net Group offers services right from Internet connectivity to server collocation, developing and maintaining complex e-commerce portals, web consultancy, management services and customized Linux training solutions. Job Profile:

  • Formulating and implementation of business development strategies
  • applicable for dynamic Customer market with specific importance to
  • Internet Infrastructure industry – web hosting, colocation, remote managed services.
  • Responsible for Customer Support, SLA Resolution, Man Management,
  • Performance Management, Engineers Productivity & Vendor Management
  • Responsible for Concept selling of products / solutions / services
  • with premier customers along with Business Revenue generation and
  • technical support on specific products.
  • Planning, designing, implementing and administering Sales, support &
  • infrastructure management services.
  • Creating continuous improvement programs related to product / business
  • development, account avenues.
  • Managing Pricing Strategies and conceptualizing new ideas and products for growth.
  • Prepare marketing budget and plan and execute several marketing methods and campaigns as necessary.
  • Appointing and managing new Channel Partners / Resellers.
  • Product requirement planning - forecasting of customer market and establishing forecasting efficiency and variance analysis. Development of alternate actionable plans.


Aug 2005Present

Bachelors Of Business Administration

ICFAI University
Jun 1993Mar 1997

Diploma In Electronics & Commnication

Cusrow Wadia Institute of Technology


Supervision and Team building Cost containment / Budgeting Client Relationship management Business Analysis Project Management Research & Analysis Dedicated to maintaining high quality standards First-class analytical, design and problem solving skills.
Network Administration Web Server Installation & Maintenance Help Desk Management Leader Hardware / Software Troubleshooting Web 2.0 Applications Server LAN / WAN Optimization Experience with CRM solutions like Sugar CRM Experience with Content Management systems like Mambo & Joomla. Implementation & Deployment of Mail servers (MDaemon, MS Exchange, Fetch mail)


Looking for a challenging position with a progressive company that will effectively utilize my expertise and experience.



Dynamic, skilled IT Specialist with proven success in managing multiple projects & complex Networks for industries ranging from Engineering to Large-scale software companies.

Exceptional communication and business operation acumen with a consultative sales style, excellent problem solving abilities supported by a keen sense of understanding the client needs.

Strong functional knowledge in Web Hosting and associated Internet Infrastructure services.Experience in managing offshore web development Projects.

Core Competencies Include:

  • Strategic Market Positioning
  • Solution Selling Strategies
  • Product Management
  • Strategic Sales Planning
  • Territory Growth / Development
  • High Impact Sales Presentations
  • Key Client Retention
  • Organizational Leadership
  • Reseller Networks

Total Years of Experience: 10 years  Current Industry: Web Hosting & IT and Internet Infrastructure ServicesCurrent Functional Area: Operations & Business Development.Keywords:

Marketing communications, business development, web hosting, web design and development, remote server management services, sales and strategic alliances, strategic planning, marketing collaterals, budgeting, new market development, new product development, operations.


Jul 2003Sep 2003

Red Hat Linux Administrator

Mar 2001Jan 2002