Summary

I am William Pawlak. I am a recent graduate of the Citadel with one year of work in logistics, four years in customer service roles, and about six months in the information technology field. I am currently looking to join a company in a logistics function and my logistics experience, my rigid military style education from the Citadel and my information technology experience not only put me ahead of the curve among most new graduates, but I can provide a fresh outlook on current and future logistics systems without being completely academic.

Education

Education

Work History

Work History
Apr 2008 - Aug 2008

Computer Repair Technician

On Time PC Repair, LLC
  • Coordinated delivery and shipment times
  • Arranged the storage of merchandise
  • Sold computers, repairs, parts, and upgrade services
  • Provided phone technical support for software and hardware issues
  • Conducted in-store computer diagnostics and repair for software and hardware issues
  • Represented the company at community events
  • Worked while in collegeĀ 
Feb 2008 - May 2008

Warehouse Foreman

Sleep King, LLC
  • Managed up to four people in the warehouse as well as four delivery crews across the state
  • Reorganized the warehouse and redesigned the warehouse jobs which reduced the work day 75% with the help of the owners and the cooperation of my co-workers
  • Worked up to managing the warehouse, the lists to be pulled for the next day, receiving, and keeping track of the delivery drivers
  • Delegated and maintained weekly inventories
  • Set up multiple new stores and helped decide the layout of the newer stores
  • Worked while in college
Mar 2008 - Apr 2008

Sales and Marketing Associate

On Time PC Repair, LLC
  • Coordinated delivery and shipment times
  • Arranged the storage of merchandise
  • Sold service contracts door to door and over the phone to local businesses
  • Developed company flyers and advertisements
  • Represented the company at community events
  • Introduced the company to local businesses by speaking with owners and managers
  • Worked while in college
Oct 2007 - Feb 2008

Delivery Crew Leader

Sleep King, LLC
  • Provided customer service by identifying and solving customer issues
  • Adjusted the loads and routes for the long distance delivery trucks to increase efficiency
  • Drove the delivery trucks and led the two-man delivery crew
  • Moved to working on the delivery crew delivering mattresses and providing customer service
  • Worked while in college
Sep 2007 - Oct 2007

Warehouse Worker

Sleep King, LLC
  • Pulled products for the next day's routes
  • Provided customer service by identifying and solving customer issues
  • Performed weekly inventories
  • Worked while in college
Sep 2004 - Aug 2007

Customer Service Representative

Charleston Air Force Base Commissary
  • Provided excellent customer service for store patrons
  • Trained new employees
  • Worked while in high school and college

Skills

Skills

Sales

Logistics

Customer Service