I have served as an industry education director for much of my career. I quickly advanced from a support role gaining and absorbing knowledge, learning by doing in a variety of coordinating tasks as assigned demanding ever-increasing responsibilities. Soon recognized by superiors and peers for my thoroughness, attention to detail, work ethic, growing expertise and passion for excellence I was granted increasing independence and management/decision-making responsibilities and quickly became a trusted and respected member of the senior management team and executive officer designation of the organization.
In 1981, I was officially named Convention Director, a departmental responsibility assigned to me in addition to my concurrent service as Assistant to the President as well as Communications Director. As Convention Director, I became involved in all facets of the site selection (contract negotiations, nurturing hospitality contacts and relationships), planning (logistics, travel options, hotel arrangements), designing (speaker bureaus, fee speaker and topic selection, meeting format), coordination (VIPs, speakers, vendors, subcontractors, sponsors), budgeting (working within a limited budget, establishing stable fee schedules, securing sponsorships and negotiating as many complimentary hotel services as possible), and execution (customer service excellence, protecting all parties, limiting liability) of the largest and most visible educational/informational membership meeting for the organization. Serving a diverse and demanding membership base, the challenge was always designing and delivering a quality, relevant and smooth-running event annually in accordance to a particular theme inclusive of timely speakers and topics at a quality facility where first-class service was paramount. This required constant due diligence in tracking the hospitality industry on the status and maintenance of select facilities in Ohio and across the U.S., following industry trends so as to present cutting-edge programming, constantly searching and building a respected and knowledgeable bank of speakers/presenters from all disciplines at the best prices, and directing and inspiring a staff of subordinates and participating partners to achieve organizational objectives.
As my experience and expertise grew, I also designed and orchestrated the organization's first ever out-of-state convention (first in 1986 and another solo effort in 1990) and then began a new era regularly partnering with other states (beginning in 1994) to present even larger, joint, regional events at prestigious four- and five-star hotels and resorts across the U.S. I also used this expertise assuming the lead role in orchestrating the industry's memorable Centennial Celebration event designing a program that was not only historically significant but politically correct in inviting and recognizing all important industry pioneers and veterans as well as necessary and appropriate dignitaries.
My expertise, reputation and growing institutional knowledge evolved and expanded after being named Education Director in 1993. On a smaller scale yet at greater frequency I monitored industry trends presenting an ambitious calendar of educational programming to include one-day "hot topic" classroom seminars, mulitple-day topical and singularly focused conferences, and, in cooperation with other states and in response to member requests, even more cost-effective distance learning through telephone seminars and Webinars. Always challenged to present fresh and relevant programming, I regularly collaborated with the very best industry consultants, teachers and trainers from all over the U. S. to design the most valuable and beneficial program formats possible highlighting the latest industry trends and challenges, including working with university business schools in offering participants the newest in facilities, technology as well as new, cross-industry networking opportunities. The one-day seminars and multiple-day conferences required the same professional attention, managerial imagination and oversight and attention to detail noted above for the annual convention and other larger specialty events as well as maintaining the same high standard of excellence to preserve the organizational reputation of quality and economy.
In summary, I feel I have the experience and leadership/managerial capabilities to perform as a very competent education or training director and/or major event manager for any corporation, business trade association, educational foundation or university setting. Such responsibilities require uniquely talented individuals with the knowledge, foresight, insight, imagination, patience, leadership, organizational and communication skills and professionalism to be successful. My track record speaks for itself.