Leader, Manager, and Consultant … Problem Breaker
Expert in domestic and global Customer Service Operations…from designing and launching service concepts for High-Tech Start-up companies to leading multibillion dollar Technical Service Businesses.Known for building and managing top-notch service teams…from small expert teams to several hundred field service engineers and support staff.
Demonstrated track record of success in aftermarket services…increasing revenues and cutting cost, while improving customer satisfaction.
Six Sigma Black Belt.Multicultural experience from living and working in the USA, South America, Europe, Asia & Australia. Several languages.Dual Citizenship.