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Detailed orientated, customer focused individual looking for a position in account management. Proven ability to develop and maintain long-term profitable client relationships by consistently providing quality customer support and service. Remarkably resourceful at problem solving and time management; able to maintain composure and remain productive in extremely high pressure, time-sensitive environments. Hands on team player who works well independently or collaboratively.

Work experience

May 2014Present

Sales Representative for Midwestern Region

Classic Snacks, West Chicago, IL

Managing an account base of over 200 customers with constant daily contact via phone, email or in person. Assisting customers with pricing, product knowledge & availability, order processing, conflict resolution and any other customer related activities. Prospecting through various channels including trade shows and networking to open new accounts as well as identified growth opportunities in existing customers.

Feb 2005May 2013

Account Executive

Envison3, Bloomingdale, IL

Consultative based sales in offset and digital printing focused on generating new and growing established business. Experienced in all aspects of the sales cycle; lead generation, customer needs assessment, negotiation, closing, relationship management and development of customer loyalty. Worked with top marketing executives and design team to produce and execute product launches for Snap-on Diagnostics from initial development meetings through distribution. Responsible for pricing and working within the client's budget as well as scheduling.

Jul 2001Feb 2005

Account Executive

RGC Communications, Roselle, IL

Recruited by the Vice President of Business Development to assist in growing digital sales as well as four color printing. Developed new accounts through cold calling and carried over existing accounts. Implemented aggressive business plan. Met and exceeded set quota repeatedly for three years. Awarded first sales representative to reach quota for the year. Consistently expanded account base and retained customers through relationships and product knowledge.

Oct 1987Jul 2001

Sales Representative/Operations Manager

Impressions Unlimited, Addison, IL

Started a 13 year career at Impressions Unlimited in estimating/desktop design. Throughout the years, was promoted to various positions with experience in purchasing, order entry, sales, supervisory positions to their Operations Manager; responsible for the entire production of the company. Then chose to return to outside sales with a solid understanding of all print production.



Bachelors of Science

Illinois State University

Art, Visual Communications