Skills

Skills

Faro Arm Technology

ASL Eye and Head-tracking Systems

Morae

Logic Pro

Adobe CS3-6

EndNote

SPSS, SAS, Statistica, SigmaPlot

Unix, Linux

MacOSX

Microsoft Office Pro, Windows

Work History

Work History
Feb 2015 - Present

President & Chief eXperience Officer (CXO)

Post Launch

Collaborate with the Founder and CEO to develop and implement a growth-focused strategic plan - specifically to ensure that Post Launch's fiscal, operational, marketing, human resource, technology and programmatic strategies are effectively implemented across all segments of the organization.

  • Plan, coordinate, and manage the contracts and day-to-day operations for Post Launch.
  • Provide overall leadership of operational priorities, projects, and activities, maintaining appropriate communications within and between Post Launch and any external partners.
  • Oversee administrative activities from contract award to contract completion.
  • Supervise, manage, and mentor all managers and directors including complete and objective appraisal of performance.
  • Preside over quality control.
  • Hire, train, and terminate employees.
  • Pursue and procure appropriate funding opportunities that will help support the Post Launch mission.
  • Plan and participate in education and training sessions for Post Launch personnel in the domain of web presence marketing.
  • Assist the Founder and CEO with business strategy across all vectors of the Post Launch organization.
Feb 2015 - Present

Senior Advisor, Usability Services

MedStar Health

Advise leadership and staff at the MedStar Institute for Innovation on medical device and health IT human factors and usability contracts for industry and as service to MedStar Health.

  • Advise on Usability Services operational priorities, projects, and activities.
  • Provide guidance on marketing strategy for Usability Services.
  • Act as an interim mentor for all Usability Services staff.
  • Advise on the intake process for external funding opportunities.
  • Negotiate and prepare contracts for services.
Jun 2002 - Present

Founder & Principal

Strategy Draftsman

Part-time consulting company with a focus on startup business strategy/operations, software and web-based interface usability, and human factors. Specialize in market/user research and preparation of documents/manuscripts.

Raster Media, LLC, Las Vegas, NV: Business strategist for virtual design/development firm and associated clientele (4 contracts to date). Proprietary.

  • Role: Business Strategist
  • 02/12 - Present

I-81 Travel Plaza, Wythe County, VA: Contracted to lead a group focused on generating and implementing a new business strategy for operations. Proprietary.

  • Role: Business Strategist
  • 04/12 - 04/13

Applied Cognitive Sciences, Spokane, WA: Review of literature and report preparation on issues related to light-vehicle safety, psychology, and human factors ( 5 contracts to date). Proprietary.

  • Role: Subject Matter Expert
  • 06/11 - 12/12

VIP Studios, Seattle, WA: Business strategist and usability consultant for a website and mobile application development company. Proprietary.

  • Role: Business Strategist & Usability Consultant
  • 10/11 - 01/12

Law Firm Casework: Review of literature and report preparation on heavy vehicle safety-related issues for Law Firm casework. Proprietary.

  • Role: Subject Matter Expert
  • 04/09 - 05/09

Institutional Research Center - University of Idaho, Moscow, ID: Contracted to assist in human factors design and evaluation of On-line Student-Teacher Evaluation Site. Designed and executed usability tests.

  • Role: Human Factors & Usability Consultant
  • 06/02 - 08/02
Jun 2013 - Feb 2015

Director of Usability Services

MedStar Health

Plan, coordinate, and manage the projects, programs, and day-to-day operations for the Usability Division which is chartered to conduct medical device and health IT usability evaluations, both for the industry and as service to MedStar Health.

  • Provide overall leadership of the Usability Division operational priorities, projects, and activities, maintaining appropriate communications within and between MedStar Health units and any external partners.
  • Market the Usability Division resources to internal and external stakeholders focusing on the promotion of its parent center as an innovator in bringing human factors to healthcare.
  • Oversee administrative activities, including financial tracking, from proposal inception to project completion of all Usability Division activities and pilot projects.
  • Supervise, manage, and mentor all Usability Division staff including complete and objective appraisal of performance.
  • Pursue and procure appropriate funding opportunities that will support the division mission.
  • Develop and maintain long-term relationships with key staff at vendor and government regulatory agencies.
  • Negotiate and administer contracts for services and oversee the development of expenditure and contract status reports.
  • Conceive, develop, and execute usability evaluation studies of the highest scientific standards related to human factors in healthcare, with an emphasis on safety, risk mitigation, and usability.
  • Oversee and participate in data collection in laboratory, simulated, and real-life clinical environments.
  • Plan and participate in education and training sessions for MedStar Health personnel in the domain of human factors engineering. 
Sep 2011 - Jun 2013

Senior Research Associate

Virginia Tech Transportation Institute

Procurement, design, management, execution, analysis, write-up, and presentation of research projects on transportation safety and human factors.

  • Principal Investigator (PI), Co-PI, and Project Manager for several large-scale transportation safety studies (over $5.95 million of contract research).
  • Author of 47 scientific publications and technical reports.
  • Supervision and management of researchers and staff.
  • Numerous professional presentations and outreach.
  • Data collection, reduction, and statistical analysis experience.
  • Familiar with in-vehicle information/safety systems
  • Onsite specialist with vehicle data acquisition systems.
  • Media coverage/interviews featured in television segments including: 60 Minutes - Australia, CNBC and CBC
Mar 2004 - Aug 2011

Research Associate

Virginia Tech Transportation Institute

Design, management, execution, analysis, write-up, and presentation of multiple research projects on transportation safety and human factors involving heavy trucks, buses, and light vehicles.

  • Co-PI and Project Manager for several large-scale studies of commercial-vehicle and light-vehicle safety. Supervision and management of researchers and staff.
  • Professional presentations and outreach.
  • Data collection, reduction, and statistical analysis experience.
  • Familiar with in-vehicle information/safety systems.
  • Onsite specialist with vehicle data acquisition systems.
  • Manager of experimental vehicle fleet for CTBS.
  • Multiple research awards including recipient of the 2008 SAE Arch T. Colwell Merit Award for outstanding paper; 2006 & 2007 SAE Presentation Excellence Awards.
Jun 2003 - Dec 2003

Human Factors Intern

DaimlerChrysler

Led and assisted in design, data collection, data analysis, and write-up of multiple projects involving vehicle design.

  • Project manager in study to determine vehicle-related safety attitudes of customers.
  • Investigation of speech controlled in-vehicle information systems.
  • Human factors benchmarking evaluation of commercial vehicles and development of design recommendations.
  • Assisted in direct future design of next generation commercial vehicle interior technology.
  • Assisted in benchmarking and presentation of vehicle side-view mirror enhancement technology.
Aug 2001 - Jun 2003

Graduate Research Assistant

University of Idaho

Assisted in design, execution, analysis, write-up, and presentation of visual motion perception experiments and supervised graduate and undergraduate student research projects.

  • Research awards: 2001 Phil Mohan Award for Academic Research Excellence, and 2002 Graduate Student Association Teaching Excellence Award.
  • Project investigating motion parallax biasing effects on perception of speed.
  • Experience with virtual head-up displays in the periphery as a superior form of speed information.
  • Speed vs. path feedback in regards to performance in a virtual flight environment.
  • Effects of fog on the perception and control of speed in a simulated driving environment.
  • Perception of egospeed, onset of vection, eye tracking, and heading.
Jun 2001 - Oct 2001

Human Factors Intern

Battelle

Assisted in design and evaluation of Icon IDEA interactive icon evaluation tool.

  • Human computer interaction design of tool.
  • Assisted in evaluating in-vehicle information system (IVIS) icons for meeting human factors design principles.
  • Recruitment of participants for experimental testing.
  • Assisted in the creation of a software-based tutorial introducing IVIS icon technology.
Aug 2001 - May 2003

Graduate Teaching Assistant

University of Idaho

Introduction to Research in the Behavioral Science (PSYC 218)

  • Assistant under Dr. Steffen Werner in 2001/2002
  • Assistant under Dr. Brian Dyre in 2002/2003
  • Lab teacher
  • Lab and lecture preparation
  • Grading tests and quizzes
  • Proctoring exams
  • Graduate Student Associate Teaching Excellence Award in 2001/2002

Cognitive Psychology (PSYC 325)

  • Assistant under Dr. Brian Dyre in 2002
  • Grading tests and quizzes
  • Proctoring exams

Advanced Psychological Research Methods (PSYC 586)

  • Assistant under Dr. Curt Braun in 2002
  • Lecture preparation and proctoring exams
  • Primary teacher for 6 lectures
  • Grading tests and quizzes
Aug 1998 - Jun 2001

Research Assistant

University of Idaho

08/99 - 06/01

Idaho Visual Performance Laboratory (IVPL)Supervisor: Dr. Brian P. DyreDescription: Assisted in execution and analysis of visual motion perception experiments and laboratory set-up and maintenance.

  • Motion parallax biasing effects on perception of speed.
  • Speed vs. path feedback in regards to performance in a virtual flight environment.
  • Perception of egospeed, eye tracking, and heading.

08/98 - 12/98

Supervisor: Dr. Justin G. HollandsDescription: Assisted in data collection of visual perception experiments and laboratory set-up and maintenance.

  • Perception of divergence and convergence of 2-D/3-D graphical lines

Education

Education
Aug 2001 - May 2007

M.S.

University of Idaho

Thesis: Perception and control of speed while driving in fog: Effects of global optical flow rate and contrast.

Aug 1997 - May 2001

B.S.

University of Idaho

Minor: Spanish (semester abroad in Bilbao, Spain)

Certifications

Certifications
Dec 2011 - Present

Provisional Patent

Virginia Tech
Jul 2009 - Jul 2012

First Aid

Virginia Tech
Jul 2009 - Jul 2011

Cardiopulmonary Resuscitation (CPR)

Virginia Tech
Jul 2009 - Jul 2011

Automated External Defibrillator (AED)

Virginia Tech
May 2008 - May 2009

Cardiopulmonary Resuscitation (CPR)

Virginia Tech
May 2008 - May 2009

Automated External Defibrillator (AED)

Virginia Tech