William Ray

Work History

Work History
Aug 2009 - Present

Partner

Smith Co. Construction

Basic Remoldeling and light construction.

Jul 2004 - Mar 2009

Assistant Manager

http://www.papajohns.com

Summary

Assist the general manger in managing and maintaining all functions of the restaurant, ensuring a superior quality in products and customer service to produce restaurant profitability.

Responsibilities

-Provide superior service by ensuring that every product meets company standards.

-Actively recruiting customer focused employees to maintain adequate staffing levels based on past and present sales.

-Train employees to exceed customer expectation by ensuring compliance with all company standards, tracking employees' performance by evaluating development periodically (quarterly), and documenting issues and taking disciplinary action, including separation.

-Creating a customer focused atmosphere of qualified, energetic employees that are team oriented.

-Manage sales goals against previous year and current budget.

-Control labor, food and all other controllable cost  by creating schedules based upon projected sales and adjusting for current day situations to increase productivity and profitability.

-Maintaining store cleanliness according to company policy in compliance with all government rules and regulation

Education

Education
Aug 2001 - Jun 2005

HIGH SCHOOL DIPLOMA

MOUNT TABOR HIGH

Skills

Skills

Framing

Light wood framing.

Marketing

Marketing presented on a grassroots level such as advertising to other business about catering options, setting up event at schools, and for a variety of other places in the community. Also setting up accounts with benefits for companies that are frequent patrons

Accounting

Managing, and improving the proficiency of all controlled cost including, invoice reconciliation and debit and credit review. Maintaining adequate cash levels and deposits.

Management

Responsible for all aspect of business operation

Accomplishments

-Customer Satisfaction Index above 90% for first quarter.

-Customer complaints and cancelled orders down .5% from last year.

-Sales up by more than 5% and transactions hold stable during economic downturn.

Interest

Long term interest in the field of Management relating to the food Industry or construction.

Working diligently to make a company prosper short and long term.

Catering to the needs of customers and staff