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Work experience

Aug 2009Present

Partner

Smith Co. Construction

Basic Remoldeling and light construction.

Jul 2004Mar 2009

Assistant Manager

Summary

Assist the general manger in managing and maintaining all functions of the restaurant, ensuring a superior quality in products and customer service to produce restaurant profitability.

Responsibilities

-Provide superior service by ensuring that every product meets company standards.

-Actively recruiting customer focused employees to maintain adequate staffing levels based on past and present sales.

-Train employees to exceed customer expectation by ensuring compliance with all company standards, tracking employees' performance by evaluating development periodically (quarterly), and documenting issues and taking disciplinary action, including separation.

-Creating a customer focused atmosphere of qualified, energetic employees that are team oriented.

-Manage sales goals against previous year and current budget.

-Control labor, food and all other controllable cost  by creating schedules based upon projected sales and adjusting for current day situations to increase productivity and profitability.

-Maintaining store cleanliness according to company policy in compliance with all government rules and regulation

Education

Aug 2001Jun 2005

HIGH SCHOOL DIPLOMA

MOUNT TABOR HIGH

Skills

Framing
Light wood framing.
Marketing
Marketing presented on a grassroots level such as advertising to other business about catering options, setting up event at schools, and for a variety of other places in the community. Also setting up accounts with benefits for companies that are frequent patrons
Accounting
Managing, and improving the proficiency of all controlled cost including, invoice reconciliation and debit and credit review. Maintaining adequate cash levels and deposits.
Management
Responsible for all aspect of business operation

References

Jack Smith

Mike Crider

Worked under me, and I assisted with his development into Management

Accomplishments

-Customer Satisfaction Index above 90% for first quarter.

-Customer complaints and cancelled orders down .5% from last year.

-Sales up by more than 5% and transactions hold stable during economic downturn.

Interest

Long term interest in the field of Management relating to the food Industry or construction.

Working diligently to make a company prosper short and long term.

Catering to the needs of customers and staff