Accomplished, international strategic advisor in driving change and helping companies optimize their “back office”.Deep experience in Shared Services and Outsourcing design, implementation and operation in North America and Asia Pacific.
Demonstrated capabilityin delivering revenue and profit growth in both a sales and delivery environments. Proven ability to lead organizational change and establish organizational strategies for clients as well as internal organizations.Sold and profitably operated one of the first Asian-based BPO deals in the industry.
Established ability to deal at the Board level as well as with teams working through tactical implementation.Experience includes:
- Enterprise-level Sales/Negotiation/ Solution Design
- Global In-market Operational Experience
- Multi-million Dollar Consulting/Outsourcing Engagements
- Business Process Improvement
- Project Methodology
- Best Practice and Benchmarking
- Risk Assessment
- Global Team Management
- Informed Critical Decision-Making
- White Paper Publication/Public Speaking