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Summary

  • Entrepreneurial and experienced public relations & insurance sales professional
  • Versatile & brand-appropriate writing, media relations and social media skills producing results
  • Past media relations placements include The New York Times, NBCNews.com, The Arizona Republic, KSAZ-TV 10 (FOX), KPHO-TV 5 (CBS) and KPNX-TV 12 (NBC)
  • Twice recognized by Public Relations Society of America Phoenix chapter; most recently 2014 Award of Merit for facilitating Sun Health Community Education program
  • Licensed and appointed to sell health insurance in nearly 30 states, with emphasis on Medicare Advantage, Medicare Supplement and Part D drug plans as well as non-exchange health plans
  • Strong telesales skills and vast experience working closely with seniors
  • Honorable Discharge from US Army following three years of active duty – March 1, 1989

Work experience

Sep 2015Present

Contractor

Integrity Dental Web

Phoenix, AZ; Develop daily social media content and two monthly blog postings for six dental practices based in Louisiana, Massachusetts, Illinois & Arizona.

Sep 2015Present

Medicare/Health Insurance Professional

United Healthcare

Phoenix, AZ; Market UnitedHealthcare Medicare Advantage(Part C), AARP Medicare Supplement, Prescription Drug Plans(Part D) & non-exchange health insurance plans to prospective beneficiaries. Job requires strict adherence to Centers for Medicare & Medicaid Services(CMS) and Arizona Department of Insurance regulations as well as UnitedHealthcare internal policies.

Jul 2014Sep 2015

DMS Sales Agent

Humana

Phoenix, AZ; Marketed Humana Medicare Advantage, Medicare Supplement and Part D drug plans to beneficiaries in 17 states nationwide.

Dec 2014Sep 2015

Customer Service Representative

Humana Pharmacy

Tempe, AZ; Ensured Humana members nationwide received prompt and accurate shipment of their medications; counseled seniors on adherence to daily medication regimens, served as liaison between the member and Humana regarding coverage issues and resolved billing issues .

Aug 2011Feb 2014

Community Relations Manager

Sun Health

Surprise, AZ; Facilitated Sun Health's Community Education program, providing seniors, caretakers and adult children with 15-to-20 monthly health & healthy living seminars throughout metropolitan Phoenix's West Valley. Topics included: Alzheimer's disease, Chronic Obstructive Pulmonary Disease(COPD), Diabetes management and medication safety.  Program received Award of Merit at 2013-14 PRSA Phoenix Copper Anvil Awards.  Also provided media relations/marketing support for Sun Health's Community Health programs including Care Transitions, Medication Management, Vial of Life/File of Life, and Memory Care Navigator.

Jun 2006Aug 2011

Entrepreneur/Owner

Power Communications Services

Phoenix, AZ; Provided strategic media relations, social media, crisis communications and other services to a diverse client base, including: Arizona Department of Health Services Tobacco Education & Prevention Program; Sun Health, Arizona Public Schools Making a Difference, Firebird International Raceway, Cox Communications and Morton's The Steakhouse.

Nov 2005Jun 2006

Public Relations Manager

R&R Partners

Phoenix, AZ  Provided media relations and marketing support for clients including: Cox Communications, AstraZeneca‘ My Medicare Matters' outreach and the Arizona Department of Health Services Tobacco Education & Prevention Program Provided daily counsel to junior account executives and account coordinators Active in firms' new business activities.

Aug 2000Nov 2005

Senior Account Executive

Barclay Communications

Phoenix, AZ; Provided public relations and promotional support for multiple clients including: Arizona Citizens Clean Elections Commission, Boys & Girls Clubs of Metropolitan Phoenix, Phoenix Rescue Mission, Morton's The Steakhouse Phoenix & Scottsdale, The Capital Grille, Firebird International Raceway and International Sportsmen's Exposition. Developed strategic communications plans and counsel; secured local, state and national coverage for clients; developed media relations materials; and played key role in new business activities.

May 1998Aug 2000

Account Executive/Senior Writer

Mullen Public Relations

Phoenix, AZ; Provided media relations for multiple clients including Kaufman and Broad's(now KB Home's) Phoenix, Tucson and Albuquerque divisions, BankUSA and Willis Provided media relations and developed news releases, media kits and by-lined articles.

Jul 1997May 1998

Sports Writer

Apache Junction/East Mesa Independent

Apache Junction, AZ; Responsible for sports coverage for both weekly newspapers as well as spot news coverage

Aug 1993Jul 1997

Sports Editor

Las Cruces Sun-News

Las Cruces, NM; Promoted to last position as sports editor. Managed four-person staff and freelance writers at New Mexico's second largest daily newspaper, primary beat writer for New Mexico State University football and baseball programs.

Education

1994

Bachelor's degree in Journalism

New Mexico State University