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William Koehn

Self Employed Handyman Repairs and Construction

Summary


Results driven, self employed in home and commercial repairs and construction. Demonstrates strengths in maintaining the highest quality and standard of work and productivity, while adhering to tight sechedules and budgets. Creative thinker and problem solver able to make sound decisions and multitask to meet deadlines. Management position resposible for interviewing, hiring, firing, and training employees. Experienced in product ordering and cost effective analysis for high bottom line and inventory management. Accomplished sales and customer service strategies resulting in customer loyalty and trust. Exemplary leadership ability with a drive to motiivate and build on input from employees, as well as  resolve conflict and concerns of employees and customers.   


                                                              Core Competencies                                                    

Contract Negotiatons                               Project Management Store Setup

Forecasting & Cost Controls                    Home & Comercial Repair & Remodeling

Bid Proposals                                             Conflict/Complaint Resolution

Inventory Management                             Retail Oprations Management

Customer Focused Leadership                 Sales & Margin Improvement

Time Management & Scheduling              Team Development & Training

Work History


Owner Bill's Handyman Services  January 2015 to Present

Repaired and remodeled houses, appartments and commercial buildings. Submitted bids and material expenses. Built fences, decks, re-plumbed, install water heaters, windows, doors and painted. Also remodeled bathrooms, kitchens and living rooms. Can do some electrical work.


Retail Sales & HVAC Parts Norman Distributing October 2013 to January 2015

Re-set and organized each department. Arranged and created displays. Provided customers with advice in repairs and do-it-yourself projects. Provided customer service and problem resolution. Trained in the sales of HVAC and appliance parts for customers.


Sales Representative for Thrifty Supply February 2009 to October 2013

Supplied plumbing and lawn and garden supplies to retail and garden stores in the Washington State area.  Ordered and replenished inventory. Addressed store owner concerns and questions.


Manager Menlo Park Ace Hardware January 1986 to February 2009

Responsible for interviewing, hiring, firing and training employees. Managed inventory order and analysis for high bottom line as well as an efficient stock demand. Oversee accounts receivable and payable. Managed merchandise setup and restocking allowing items to be easily located by custmers and persosonell and ensuring store is aesthetically appealing. Have checked out customers using cash register to assist staff and I am key duplication certified. Provided knowledge on tools, cleaning supplies, paint, electrical, plumbing, garden and general hardware customer questions and projects. Interacted with contractors and provided assistance whenever needed.


Project Manager Coast to Coast Corporation March 1984 to January 1986

Setup and display of inventory in new and established Coast to Coast Hardware Stores for the western states.

HH


Education

General High School Diploma Harbor Beach Michigan