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Summary

Personable project manager with a consistent track record of promotion and advancement. Over seven years of international experience coordinating large and complex projects, consulting clients and coaching team members. Looking for the opportunity to succeed in an environment of growth and excellence.

Work History

Nov 2014Present
DTI Epiq

Project Manager

  • Provide training and support over a variety of industry tools and services.
  • Manage and report on large sets of data, providing data analysis and leveraging advanced analytics tools.
  • Proactively apply quality management, risk mitigation, and customer satisfaction control procedures.
  • Create custom work flows, reports, and business process maps based on individual clients' needs.
  • Successfully manage several large and high-profile client projects, achieving top marks on client satisfaction surveys.
Apr 2011Nov 2014
ECC

Head Training Coordinator, East and North Japan

  • Responsible for recruitment, employee discipline and counseling, payroll administration, contracts, and performance appraisals for over 100 employees.
  • Maintained awareness and knowledge of contemporary staff training and development theory.
  • Cultivated open communication while acting as liaison between foreign employees and Japanese directors, managers, and sales staff..
Nov 2007Apr 2011
ECC

Corporate Trainer/Instructor

  • Conducted and led training seminars, with responsibility for the dissemination of training objectives.
  • Training experience at various companies including: Katsushiro Matex, Sumitomo Bank, Sumitomo Forestry, Canon Marketing Japan, Kobe College, and Kinki University.

Education

Apr 2002Jun 2004
California State University San Marcos

Bachelor of Science: Business Administration

Apr 2000May 2002
Palomar College

General Education

19962000
Rancho Bernardo High School

High School Education

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