• Greater Chicago Area, US IN
William Ham

William Ham

Summary

A detail-oriented sales professional with 10 years experience providing exceptional customer service. Committed to matching customers with optimal products and services to meet their specific needs. Concise communicator with excellent analytical skills, and ability to find innovative solutions. Passionate and enthusiastic leader with uncompromising work ethic.

Work History

Work History

American Mattress

Apr 2013 - Present

Sales Manager

Driving sales and maintaining store sales performance

Manage inventory

Maintain exceptional store appearance

Uphold standards for merchandise presentation

Business development and marketing

Profit and loss control

Things Remembered

Aug 2005 - Apr 2013

Assistant Store Manager

Driving store sales and performance

Scheduling and monitoring payroll daily/weekly

Hiring and training base crew/seasonal associates

Coaching teammates on overall performance

Loss prevention and inventory auditing

Engraving personalized gifts

Maintaining store appearance

Set plan-o-gram/ad sets weekly and monthly

Education

Education

Skills

Skills
Leadership
Store Operations
Customer Service
Loss Prevention
Training
Visual Merchandising
Sales management
Engraving