Provided direct services to enable the homeless clients to be successfully reinserted into society, made initial needs assessment to establish goals and a developmental plan with each client. Interviewed clients individually, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs. Developed and reviewed service plans; met weekly for case management with each client and documented on client files in a timely manner. Monitored the ongoing provision of services from community agencies and kept the case management and provider agency current with the progress of the individual. Served as a liaison to community agencies, networked with the community providers and sought out new services to the clients. Researched resident's participation in, and satisfaction with, educational and social programs, client's interest in new programs, and barriers to greater participation. Refereed clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply. Counseled clients regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care or medical care. Motivated homeless clients to achieve economic self-sufficiency soon after arrival. Demonstrated a commitment to empower clients to solve their own problems.