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Work experience

Oct 2012Present

Shift Leader

Cracker Barrel Old Country Store
  • Maintain visual and ADA standards
  • Understand and utilize retail concepts (ADS, UPT, Conversion, Sales Plans, Event Goals)
  • Train and coach present and incoming employees
  • Support management team to keep shifts running smoothly
  • Assume all responsibilities of retail manager when not present
  • Drive conversion and guest service through a personalized approach
  • Assume responsibilities of cashier or retail associate during peak periods
  • Create specialty gifts for guests
  • Efficiently maintain inventory
  • Design and merchandise visual displays
  • Coordinate and execute floor moves
  • Create new ways to engage guests on services and products through special events
  • Receive and process incoming and outgoing shipments
  • Control shrinkage through training and loss prevention outreach
  • Delegate complicated tasks among many employees
  • Assist Employee Training Coordinator in orienting new and transferring employees
  • Work with external vendors and corporate distributors to execute specialized orders
  • Utilize and train others on suggestive sales tactics
Oct 2011Feb 2012

Seasonal Retail Associate



Aug 2012Present

B.S. Fashion Merchandising

Georgia Southern University

Minor: Psychology