Willa G. Cartwright

Solution Executive


A formally trained IT professional with hands-on experience in industries covering Outsourcing, Insourcing, Workload Migration, Redeployment, Aviation, Military, Foreign Affairs, Telecommunications, Finance, Insurance, Superannuation, Health and Cultural Heritage.

Work History

Work History
Jan 2014 - Present

Solution Executive - Application, Pre-Sales

CSC Switzerland
Solution creation and pre-sales management of CSC offerings in the Application Services segment, including: Application Management (as a Service), Application Rationalization, Modernization & Cloud Enablement, Testing, and Mobility.
Sep 2012 - Dec 2013

Program Manager - Transition & Transformation

CSC France

Plan, manage and implement the elements of the Transition & Transformation streams for the Alstom Project. Work with Offshore and near shore resource leads as well as Service Delivery Management to ensure quick and timely take-up of activities.

Apr 2010 - Aug 2012

Operations Manager - Application Operations

CSC Switzerland

Lead Application Operations - specifically Load & Performance Testing Team, Software Configuration Management Team, SAP Basis Team, Image Service Team, ECM Services Team, Technical Integration - Distributed Systems and Technical Integration - Mainframe Systems.

Dec 2008 - Mar 2010

Team Leader

Zürich Insurance Company - Switzerland

Head of Testing & Integration, Load & Performance, Application Life Cycle Management. Budgeting, planning and other organisational aspects of the the team within Application Operations.

Jan 2006 - Nov 2008

Systems Specialist

Zürich Insurance Company - Switzerland

Co-ordinate Testing and Integration activities, including planning, scheduling and staffing. Implement and integrate various systems into the Production environments of Zurich Financial Services. Handel budgeting, planning and other organisational aspects.

May 2004 - Dec 2005


Various companies and special projects

Various computer based SOHO projects for companies such as WWF, Restaurants and Shops, as well as hardware development for embedded and reproduction of vintage 8-bit computer systems.

Jul 2001 - Apr 2004

Senior Account /sales Manager

Global Crossing Switzerland

Global Crossing Switzerland was the continental European Head Office of the international telecommunications provider Global Crossing. 


  1. To establish, maintain and create sales of communications services as well as plan, manage, control projects for the implementation of customer projects networks and systems. This meant managing the complete project life-cycle.
  2. Develop the “Multi National Corporation” Sales unit for Switzerland
  3. Manage 9 European regions in funnel reporting (Switzerland, Germany, France, Spain, Belgium, Netherlands, Sweden, Norway & Denmark)
  4. Manage Projects – Development, Management and Control of internal and external projects. Duties included development of the WBS (Work Breakdown Structure), costs handling, resources management, etc.
Nov 1997 - Jun 2001

Project Manager/application Developer/systems Engineer

Zürich Insurance Company - Switzerland


  1. Planning, managing and development of various projects involving IT and telecommunications.
  2. Software development and software testing of various applications used throughout the company.
Jan 1997 - Oct 1997

Team Leader / Project Controller

International Consulting Services - United Kingdom 


  1. Manage the day to day efforts of the interface testing team and the project support office.
  2. Liaise with clients on requirements for testing.
  3. Negotiate with client and vendor representatives on formal qualification mechanisms.
  4. Liaise with client and define and develop policies and procedures regarding project control
  5. Develop, manage and implement the change control mechanisms as well as the project diary
  6. Manage and implement the Project Management Methodology
1985 - Aug 1997

Project Manager / Team Leader

Various Government Agencies or Private Businesses - various countries


    1. Consultancy
    2. Systems Auditing
    3. Project Management
    4. Programming
    5. Service Management
    6. Auditing


    2015 - 2019

    Bachelor of Business Management

    The Open University BA Business Management

    International Business degree - expected completion 2018 / 2019

    2015 - 2016

    Professional Certificate in Accounting and Finance

    The Open University Professional

    International Business Accounting Qualification

    1980 - 1983

    Bachelor of Applied Sciences Mathematics

    Queensland Institute of Technology

    A study in applied mathematics


    2006 - 2008

    Management 1, 2 & 3 

    Zürich Internal Training

    Company internal management qualification

    2007 - 2007


    International Software Testing Board

    2006 - 2006

    ITIL Foundation

    Information Technology Infrastructure Library, is a set of practices for IT Service Management

    1991 - 1991

    Formal Qualification Testing 

    Testing and formal validation under standard 2167A and MIL-STD-497

    1991 - 1991

    Management of Testing 


    • German - (Professional working proficiency)
    • English - (Native or bilingual proficiency)
    • Hindi - (Elementary proficiency)


    International Humanist and Ethical Union

    Our vision is a Humanist world; a world in which human rights are respected and everyone is able to live a life of dignity. The mission of IHEU is to build and represent the global Humanist movement that defends human rights and promotes Humanist values world-wide. IHEU sponsors the triennial World Humanist Congress. Based in London, IHEU is an international NGO with Special Consultative Status.

    Membership:            Life

    Astronomische Gesellschaft Urania Zürich

    Astronomy Organisation from Zürich Switzerland.

    Membership:             June 2009 to Present