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Work experience

Jul 2009Present

Sales Associate/ Customer Service Representative

Massage Envy
  • Provided excellent service to members/guests by answering phone calls, setting appointments, greeting members/guests upon arrival.
  • Exceeded and maintained sales quota by selling memberships to 40-50% of prospective clients
  • Assisted in maintaining professional front desk and reception area
  • Assisted in administrative tasks including filing, member folder maintenance, and data entry of client records and surveys.
  • Opened and closed the clinic on designated shifts and trained new hires on clinic practices.
Jun 2008Aug 2008

Public Relations Intern

Shabazz Communication
  • Assisted President of Shabazz Communications, Inc., a full service communications and publicity company
  • Constructed spreadsheets and reports of media impressions for accounts: Today’s Child Communications; “Be A Father To Your Child, the Anthology”; Assemblyman Karim Camera; Independent artist recording, Chanda Rule
  • Crafted informative news articles for client awareness that was published in Caribbean Life, a New York weekly
  • Assembled book signings and public speaking engagements by proactively contacting appropriate vendors
  • Actively pitched clients to appropriate media outlets
  • Disseminated media alerts, press releases and other media materials to New York and Virginia media outlets 
  • Coordinated vendor and client activities while contributing to effective media relations
  • Performed outstanding administrative duties such as answering phones, e-mailing, organizing files, etc.
  • Developed company social networks like Myspace and Linked In to build company brand
Aug 2007Dec 2007

Public Relations Intern

The BG News
  • Developed publicity literature for The BG News, the student newspaper for Bowling Green State University
  • Crafted social networking web pages on Facebook.com and Myspace to increase notoriety for the BG News
  • Contributed to The BG News as a staff writer
Aug 2007Dec 2007

Public Relations Student Consultant

Prevention Partners of Wood County
  • Wrote and distributed press releases for a nonprofit organization, The Prevention Partners of Wood County
  • Increased the brand of “Prevention Partners of Wood County” by 25%
  • Formulated communications pieces for newsletter publication

Education

Aug 2005Dec 2008

Bachelor's of Science in Journalism

Bowling Green State University

Skills

Spanish
Proficient in Microsoft Office Programs
Social Networking Sites as Marketing Tool
HTML Codes
Writing