Wesley Tompkins

  • Shelley  ID

Customer Service Representative 

Work History

Work History
Apr 2014 - Present

Customer Service Representative

Allstate
assist customers with questions,policy changes adding, removing, replacing vehicles on policy, billing, payments
Feb 2013 - Mar 2013

At home customer service agent

Convergys
Providing over the phone tech-support for DirecTV
Jun 2006 - Mar 2008

Cashier

Galaxy Coin
sold Nascar products also rare coins, I helped with inventory, stocking
Oct 2004 - Mar 2006

Geek squad agent computer specialist

Best Buy
I provided sales, answered customer questions, stock sales floor,and clean up

Education

Education
1999 - 2003

High School Diploma

Shelley High School

Portfolio

Skills

Skills

Computer Repair

Diagnosing hardware and software issues. Installing hardware and software.  virus removal. Experience on both apple and Microsoft computers

Food Service

experience making pizzas and sub sandwiches.

Inventory

experience with stocking shelves. inventory management. pricing. ordering new products.

Cashiering

experience with manual cash registers. touch screen cash registers. pricing gun. cash handling.

Technical Support

experience with internet support. video game console support. computer support. ability to walk in customers through our problems step by step.

Customer Service

excellent customer service skills. ability to resolve issues easily.

References

References

Georgi McCarthy /208-357-6204

who is friend and former Inventory Manager galaxy coin

Gregg Arave/  208-206-3563

close friend and former coworker Best Buy