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Work experience

Apr 2014Present

Customer Service Representative

Allstate
assist customers with questions,policy changes adding, removing, replacing vehicles on policy, billing, payments
Feb 2013Mar 2013

At home customer service agent

Convergys
Providing over the phone tech-support for DirecTV
Jun 2006Mar 2008

Cashier

Galaxy Coin
sold Nascar products also rare coins, I helped with inventory, stocking
Oct 2004Mar 2006

Geek squad agent computer specialist

Best Buy
I provided sales, answered customer questions, stock sales floor,and clean up

Education

19992003

High School Diploma

Shelley High School

Portfolio

Skills

Computer Repair
Diagnosing hardware and software issues. Installing hardware and software.  virus removal. Experience on both apple and Microsoft computers
Food Service
experience making pizzas and sub sandwiches.
Inventory
experience with stocking shelves. inventory management. pricing. ordering new products.
Cashiering
experience with manual cash registers. touch screen cash registers. pricing gun. cash handling.
Technical Support
experience with internet support. video game console support. computer support. ability to walk in customers through our problems step by step.
Customer Service
excellent customer service skills. ability to resolve issues easily.

References

Georgi McCarthy /208-357-6204

who is friend and former Inventory Manager galaxy coin

Gregg Arave/  208-206-3563

close friend and former coworker Best Buy