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Work experience

Jul 2016Present

Swiss HR Operation Specialist Team Exit / Intern

UBS Cracow
  • Preparing HR documentation and files for employee's termination  process
  • Providing expertise advice to employees in  HR related queries via phone and E-mail for German and English speaking employees in their termination  process
  • Communication with employees in German (written) and English (written and oral)
  • Resolving variety employees' requests in area of their departure from company
  • Updating systems and tools (Oracle, SAP)
  • Leading Daily Huddles meeting (status update on workload in the team)
  • Performing payroll tasks
  • Providing trainings for new joiners
Mar 2016Sep 2016

Sales&Delivery Team Member

  • Recruitment  of volunteers from all over the world to the Global Citizen Programe
  • Selling  organization services to educational institutions
Aug 2015Feb 2016

Operation's Manger's Assistant

  • Telephone contact with customers all over Poland
  • Searching for business customers for the Employment Agency
  • Arranging meetings with the Operations Manager with customers interesed in the service of recruitment through the Employment Agency 
May 2015Aug 2015


  • Carrying out short surveys all over Cracow about:
  1. customer's satisfaction with telephone service
  2. recruitment, job
  3. language school 


Oct 2015Present


Cracow University of Economics - Marketing and market communication 

Active participation in the Scientific Circle of Management Process

Organizations, Activities and Associations

  • Scientific Association of Management Process (University of Economics )
  • AIESEC Cracow

Aditional skills

Time management, customer service, business English, driving licence (category B), good knowledge of Microsoft Office. 


English - C1 level

German - A2 level 

Spanish - A2 level 


Mar 2016

Public speaking 


Completed as a part of free workshops thematically connected to autopresentation and public speaking. Workshops organized by the Temporary Work Agency Telekadra as a part of training services.

Dec 2015

Business client's telephone consultant

  • Customer service standards
  • Product offer
  • Trade negotiations
  • Selling techniques


Project management, science of human resources.


I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Personal Data Protection Act as of 29 August 1997, consolidated text: Journal of Laws 2016, item 922 as amende