Wendy Tran

  • 3320 Red Cedar Terrace, Fremont, California  94536
  • (408) 888-7805
  • wendytee@outlook.com

Administrative Professional

Summary

I am a highly enthusiastic and experienced administrator with over 14 years in the professional career field. Very passionate, hard-worker that is able to handle multiple tasks and projects simultaneously. I am organized and detail-oriented; ready to accept any and all challenges to meet and exceed business objectives. I am confident that I can quickly learn and adapt to new endeavors.

Work History

Work History
Jun 2013 - Present

Dispatcher/Administrative Assistant

Pacific Office Automation (Pleasanton, California)

Management includes daily service call loads, making sure loaners are scheduled for delivery, monitor and dispatch 16 technicians to resolve customer service needs. Manage all incoming communications and distribute accordingly. Assist service manager in all administrative duties and service department needs. Process payroll and expense reports. Bill out invoices and contact customers to collect on outstanding invoices. Process payments. Manage and maintain records of all employees’ time cards and time off requests. Identify, establish and implement new ways to help better and organize company's procedures. On-board new customers. Meet monthly service goal revenues. Generate and organize monthly reports. Backup to the supplies department and service manager. Calendar management includes tech meetings, training, interviews, company holiday events, and other similar activities. Travel arrangements (flight, hotel, car service, etc.) includes techs training, company functions, corporate banquets, etc.

Aug 2013 - Mar 2015

Billing/AR Accountant

Cambridge Loan Services, Inc. (Garden Grove, California)

Generate and send out invoices to clients. Accounts Receivable/Accounts Payable. Issue billing adjustments when needed. Credit card processing. Human Resource Manager. Identify, establish and implement new ways to help better and organize company's procedures.

Sep 2008 - Apr 2013

Operations Manager

Rick's Landscaping & Masonry (San Jose, California)

All accounting duties including accounts payable, accounts receivables, payment reconciliation, etc. Managed day-to-day operations in a fast paced environment. Prepared contract/bids, work orders and invoices. Identify, establish and implement new ways to help better and organize company's procedures. Arrange and schedule appointments. Coordinate meetings, interviews, events and similar activities. Travel arrangements (flight, hotel, car service, etc.) Bank Deposits.

Apr 2006 - Oct 2008

Operations and Logistics Manager

American Gateway Marketing Group (San Jose, California)

Communicate with various distributors, customers, sales reps in regards to orders, purchases, lead times, etc. Managed employees and oversee all operations. Direct and trained employees. Managed accounts, inventory and purchasing requirements. Accounts Receivable: processed payments, monitor customers accounts, generating aging statements, etc. Identify, establish and implement new ways to help better and organize company's procedures. Coordinate and prepare products for trade shows. Generate freight quotes/BOL - Ship packages thru UPS/FedEx/USPS software. Communicate with Logistics vendor to arrange delivery schedule of freight goods. Coordinate meetings, interviews, events and similar activities. Ran errands such as bank deposits, post office, etc. Troubleshoot computers, computer software, office equipment such as copier/fax machine, printers, postage machine and telephone system.

May 2005 - Apr 2006

Secretary/Administrative Assistant

Easy Land Funding (Milpitas, California)

Perform all administrative duties which includes answering phone calls, filing, faxing, ship packages thru UPS/FedEx/USPS and etc. Data Entry. Schedule appointments. Travel arrangements. Facilities upkeep of office and lobby are presentable. Ensured kitchen and supplies are stocked. Ran errands to include delivering packages/files, ordering lunch for staff meetings.

Sep 2005 - Apr 2006

Sales Representative

Arden B (San Jose, California)

Provided quality customer service to satisfy the needs of customers. Manage cash handling/credit card processing at cashier register; process night drop, balance cash drawer and cashier transactions. Update clients with the latest styles and trends. Ensured merchandise was properly priced, displayed, and stocked according to inventory levels appropriate for the retail store. Submitted daily receiving of inventory purchases and paperwork in a timely manner. Updating and merchandising floor plan displays accordance to corporate direction. Making sure the store’s appearance adheres to company standards and safety protocol.

Jun 2005 - Sep 2005

Receptionist/Administrative Assistant

World Financial Group (WFG) (Alviso, California)

Perform all administrative duties which includes answering phone calls, filing, faxing and etc.  Data entry.  Arrange and schedule appointments. Facilities upkeep of office and lobby are presentable, ensured kitchen and supplies are stocked.

Education

Education
2003 - 2009

Associates of Science, Accounting

Mission College 
2003 - 2005

Business Administration & General Education

Northwest Vista College
2002 - 2003

General Education

De Anza College
1998 - 2002

High School Diploma

Wilcox High School

Skills

Skills

Skills

Administrative Management, Accounting, Microsoft Office, Social Networking, Payroll, Accounts Receivable/Accounts Payable, Credit Card Processing, Human Resources, Peachtree, Quickbooks, CRM, Training, Salesforce, Forecasting.

Languages

Proficient in speaking English, Chinese and Vietnamese.