Wendel Louise Jonk

  • 9B Chester Square Mews               SW1W 9DS London

LEAN Management Consultant

Work History

Work experience
Apr 2014 - Present

LEAN Management Consultant

ABN AMRO Commercial Finance PLC
Worked as consultant, trainer and coach in order to implement Customer Excellence at Leadership level. Customer Excellence is a way of working based on the principles of Lean Six Sigma. The main objective is to implement a framework that leads to the continuous improvement of customer satisfaction, employee satisfaction, (process)efficiency and sales effectiveness by eliminating waste. Next to theoperational teams, I was dedicated to the CFO and CRO of the organisation
Sep 2014 - Apr 2015

LEAN Management Consultant

ABN Amro Lease N.V.
Implemented Customer Excellence (LEAN methodology) within Operational teams and coached the CCO and CRO to focus on continuous improvement by using the tooling in the appropriate way.
Oct 2013 - Oct 2014

Board Member

FLAIRS is a unique event for 400 young bankers, organised by deputies of the five main Dutch banks. The aim is to inspire the high potential young bankers and to connect them with each other. 

Responsible for the set up and content of the day programme 2014
Jan 2013 - Sep 2014

Relationship Manager

ABN Amro Bank
Responsible for a portfolio of Medium Sized enterprises with a yearly turnover of up to 30 million.

Offered financial solutions in the field of factoring, leasing, cash maangement, insurances, treasury and credit loans
Mar 2012 - May 2013

Corporate Management Trainee

ABN Amro Bank Group
Period 1: Commercial Clients, Amsterdam
Period 2: Performance Improvement, Amsterdam
Period 3: Commercial Banking International, Singapore
Period 4: Risk Management, Utrecht
Sep 2011 - Dec 2011

Human Resources employee

Assisted the recruitment department by selecting and contacting candidates as well as co-ordinating recruitment events
Feb 2011 - May 2011

Intern Socio Economic Cooperation department

Dutch Embassy, Pretoria, South Africa
Conducted an in-depth analysis into the investment climate of the Southern African Custom Union countries and represented the Embassy during several conferences. Assisted the department in tasks related to Development Cooperation and Bilateral Trade Promotion in South Africa 
Jul 2010 - Nov 2010

Intern Labour Affairs

Heineken Head Quarters
Implemented the consequences of the new Dutch law regarding the Expense Allowance Scheme. Assisted the Labour Affairs team with day to day requests and issues from the business.
Sep 2009 - Apr 2010

Board Member, External Relations

An organisation run by students to mediate between companies and students in order to  arrange internships.
Organised the National Integrand Inhouse Days for graduates during which pre selected students get the opportunity to meet companies
Responsible for acquisition & external relations
Jul 2008 - Oct 2009


Procter & Gamble, Rotterdam Utrecht
Persuasive selling course 
Nov 2008 - Jan 2009

Legal Intern

Baker & Mc Kenzie  
Intern Corporate Mergers & Acquisition division
Intern Civil Notary Law division
Feb 2008 - Jan 2009

Legal Advisor

Legal Aid Centre
Offered free legal advice and assistance to consumers on all areas of law. Specialisation: tenancy and consumer law


2009 - 2011

LLM Corporate Law

University of Utrecht
2009 - 2009


Monash University
Additional courses in the field of Microeconomics; Marketing Law; Corporations Law and Trusts; Contemporary Australia
2005 - 2009

LLB Civil Notary Law

University of Utrecht
Honours Programme

ESOL certificate in Advanced English

University of Cambridge
2004 - 2005

University of Exeter