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Apr 2012Apr 2014

Associates of the Arts

San Jacinto College
  • Intro to PC Operating systems
  • Unix Operating System I
  • Integrated Software Apps
  • Fundamentals of Network Tech
  • Programming Logic and Design

Work experience

Apr 2017Aug 2017

Applecare Tier 1 Tech Advisor

  • Took inbound as well as outbound calls relating to apple products
  • Identified issues and troubleshooting to a clear solution
  • Routed calls to the Corresponding departments
  • Escalated severe problems to the Tech 2 Advisors
  • Data entry and Customer Service skills 
Aug 2016Jan 2017 

Seasonal Amazon Logistics Associate

  • Sorted boxes from conveyor belt to assigned rack
  • Scanned packages from rack to assigned loading bag
  • Loaded bags to the appropriate truck
  • Loaded bags and loose packages onto mobile carts for Overflow storage.
  • Unloaded Delivery trucks
Sep 2007Sep 2011

Aircraft Armament Specialist

United States Air Force
  • Provided launch and recovery operations with F-16 aircraft
  • Repair install/removal of mechanical and electrical systems of F-16
  • Performed routine maintenance Aircraft as well as safety stations and tester tools.
  • Data entry experience logging 100+ detailed maintenance jobs into a  computer database system.
  • Hands on Mechanical experience with tools.
Oct 2006Sept 2007


Nami Sushi
  • Waited Hibachi tables Serving large groups of people. 
  • High paced environment, Huge crowds
  • Experience with multi-tasking while under pressure.
  • Helped with food prep as well as general upkeep of the facility.
Aug 2005May 2006


Sushi Coast
  • Waited tables and booths strong attention to detail
  • Helped prepare the lobby for opening every day.
  • Helped facilitate the addition of new menu items as well as taste testing.
Feb 2005July 2005

Inventory Clerk Assistant

Port of Houston
  • Data entry of materials shipped/received
  • Physically organizing/sorting the store room
  • Helped move loads onto trucks and pallets
  • General cleaning and upkeep of the storeroom
Mar 2004Feb 2005

Stewart and Stevenson

General Maintenance Crew/Metal Fab Apprentice
  • Assisted a Grounds keeper with his daily duties as an assistant
  • Promoted to work a cardboard baler And the breaking down of huge wooden boxes and crates.
  • Promoted to work in the shop, measured and cut and installed insulation for electrical housing.
  • Promoted to work with a metal fabricator as his assistant.
Apr 2001Nov 2003

Schlotzsky's Deli

Cashier/Food handler
  • Worked the front cashier and Drive-thru
  • Assisted in the making of pizzas wraps salads and sandwiches
  • Responsible for the training of new employees
  • Custodial duties as well as sanitation of the cooking equipment.
  • Morning prep of Salads/Soups and Restocking chips
  • All the duties of cleaning soaking sanitizing before closing up shop.


  • 92 Words per minute typed
  • Core knowledge of Windows and Linux systems
  • Teaching myself programming current in early stages. (Python, C)
  • Self study in various areas of Info sec/Net sec related topics
  • Has held Top Secret security clearance as well as safety certs (CPR)