Wayne Mc Pherson


Successful background in providing vision and direction in the use of technology in the support of organization business objectives as well as managing IS/IT organizations, business application development and support, web site/portal design, project management, data center operations, software implementations/upgrades, process improvement, and infrastructure oversight.

Willing and able to relocate within the USA.

Work History

Work History
May 2001 - Feb 2009

IS Manager

Lions Clubs International

Directed and coordinated IS/IT organization including business applications development & support, web development & support, customer support center, project management, computer operations, help desk, and network services.Managed projects, offshore software development, and consultants.Managed staff of 17; planned and managed $4.5 million budget.


·Established and implemented strategic IT Plan, software quality practices and procedures, software development methodology, and change management controls.

·Produced annual postal cost savings of $131,000 and staff reduction (24 – 13) within data entry function through development and implementation of web site used by 85% of the organization’s customer base.

·Managed the implementation of membership based ERP system, streamlined business processes, eliminated legacy mainframe applications/systems, and supplied user-friendly data reporting tools.Eliminated redundant systems; improved user accessibility to data and reports; data available in real-time environment and thru the internet.

·Evaluated, implemented, and integrated fundraising system with ERP system and financial system in support of world wide fund raising campaign to raise $150 million.System supported and tracked over $200 million in pledges and contributions from the campaign.

·Coordinated European software development teams in the development and implementation of system interfaces between non-profits European entities systems and the organizations ERP system.European teams and entities involved included: France, Germany, Italy, Belgium, The Netherlands, Austria, Switzerland, Denmark, and Sweden.

Oct 2000 - May 2001

Project Manager


Managed cross-functional team and worked with PMO to develop standard software development life cycle methodology.


·Managed implementation of internet classroom environment/system that supported the establishment of a new profit center.Provided faculty and students with course materials, discussion boards, virtual chat rooms, online assessments, institution-wide portals, campus online communities, etc. via the internet.

Dec 1995 - Oct 2000

Systems Manager

Chicago Rivet & Machine Co

Directed and coordinated internal IS/IT organization and outsourced services across 5 facilities in 4 States.Managed 17 member cross-functional team comprised of individuals from each of the 5 facilities.Managed 2 direct reports along with outsourced services vendors and consultants.Planned and managed $1.3 million budget.


·Established technical infrastructure to support usage of electronic mail, internet access, LAN, EDI, client-server ERP system, personal computers and desktop applications for all 5 facilities.

·Planned and managed Y2K efforts for all facilities.Reduced or eliminated potential for manufacturing downtime, equipment failure, and loss of customer contracts.

·Implemented manufacturing ERP system across 5 facilities in 4 States.Eliminated paper-based systems and provided real-time access to data, orders, shipments, invoices, payments, and inventories.

Apr 1989 - Nov 1995

Applications Manager/Project Manager

Managed efforts related to business systems development and support, business process improvements, Six Sigma, SQA, software process improvement (SEI CMM/PMM), cycle time reduction, cost reduction, and customer support.Managed 7 direct reports in addition to a 30 member cross functional team across several business entities and countries.


·Implemented MRP II system for manufacturing facilities in the U.S., Taiwan, and Costa Rica; eliminating incompatible systems and providing real-time access to data.

·Managed development and implementation of automated order placement and notification system for manufacturing line. Reduced order errors by 99% and the time to get orders to manufacturing floor from hours to minutes.

·Reduced total number of manufacturing floor expeditors from 12 – 2 and reduced product build cycle time by 43% with development and implementation of a shop floor control system.

·Implemented month-end financial processing and procedural changes. Reduced month-end close time from 8 days to 2 days.



1991 - 1993




Technical Expertise

Platforms:  IBM 3090 MVS, HP9000 UNIX, IBM RS6000 AIX, HP Servers Windows.     Database Software:  IMS DB/DC, Progress, Oracle, SQL.   Applications Software:  COBOL, Fortran, RPG, SQL, HTML, XML, VB, .NET, Crystal Reports 9.0, Front Page, Visio, MS Project, MS Office, VSS, TSO/ISPF.     Business Applications:  ERP, MRP, EDI, Document Imaging & Management, Business Intelligence & Data Warehousing.     Business Software:  MAC-PAC/D, SYTELINE, CIIM, Aptify, Blackboard5, Raiser’s Edge, LAWSON, CampusProfessional, DocumentMall, SAP Business Objects.  

Customer Support & Service

Systems Design & Management

Problem Analysis & Resolution

Strategic Vision & Planning

Process Analysis & Improvement

Organization Management

Resource Management

Project Management