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Washeda Williams Thom

Summary

Objectives:   To establish an  enjoyable career for myself where I can excel in this field with  hard  work,  perseverance and dedication.  Also  to  obtain a position that leverage my skills and experiences as well as provide a challenging environment that promotes growth and excellence .

Education

Sept 2010Feb 2013

 Technical Diploma ( ordinary diploma in commerce )

Government Technical Institute (Georgetown ,Guyana )

                                   

Sep 2004Jul 2009

High School Diploma

North Georgetown Secondary School (Georgetown ,Guyana )


Work experience

Aug 2017Present

Customer Service Representative /Cashier

Key Food Hajar Inc ( Brooklyn, NY )
  • Identifying and assessing customer's needs to achieve satisfactions
  • Greet and address customer in a friendly and respectable way
  • Track and follow up all customer requests in a timely manner
  • Handle dissatisfied customers in a polite and professional fashion
  • Provide information about products and services
  • Handle returns and complaints
  • Review or make changes to customer accounts
  • Listen to customer's questions and concern and provide answers or response
Jan 2016 July 2017

Baby Sitter

  • Take care of the emotional comfort and well-being of children

  • Plan and prepare meals for the Kids
  • Monitor children’s activities during rest periods and meals as told by parents
  •  Assist toddlers in eating while teaching them table manners

  • Prepare formulas for infants and snacks for toddlers/children
  • Teach children regarding personal cleanliness and social interaction
  •  Accompany kids to parks, social gatherings, and outings
  • Teach basic language and math lessons
Nov 2015Dec 2015

Seasonal Cashier / Sales Floor Associate

Ross dress for less  (New Castle ,DE)
  • Issue receipts, refunds, credits or change due to customers
  • Count money in cash drawers at the beginning of the shifts to ensure that amounts are correct and that there is adequate change.
  • Greet  customers entering establishment.
  • Issue trading stamps and redeem food stamps and coupons,
  • Resolve customer complaints
  • Answer customers'questions and provide information on procedures or policies.
Jan 2014Mar 2015

Cashier

Exclusive Styles(Georgetown , Guyana )
  • Greet customers entering establishment 
  • Maintain clean and orderly checkout areas
  • Establish or identify prices of goods, services or admission and tabulate bills using calculations,cash registers or optical scanners.
  • Issue trading stamps and redeem food stamps and coupons.
  • Resolve customers complaints.
Aug 2011Sep 2013

Office Assistant

GUYSUCO ( Guyana Sugar Cooperation)  Ogle Estate ,East Coast Demarara, Guyana
  • Received , sort and distribute messages
  • Maintain office filing and storage systems, serving customers,scan. fax and copy documents
  • Greet public and clients and direct them to the correct staff members
  • Answer phones and transfer to appropriate staff members
  • Type documents, reports and correspondence , co-ordinate and organize appointments and meetings
  • Retrieve information when requested and take and distribute accurate messages

Skills

Works great with others , Good communication skills , computer skills such as typing, using software /applications include MS office  word, excel, internet explore, etc.