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“Warren was the brainchild and product owner of several products my team implemented. I have found Warren to be extremely creative as a product owner always able to bring new and exciting ideas to the table for us to implement. He has an excellent grasp of both the business and technical side of his products and is on top of all of the latest internet trends in this fast-paced internet services industry. He is a true asset to any product team.” -  Mona Elbassioni Nahavandi, Senior Director, Network Solutions

“Warren is a highly creative, organized and talented product professional. I had the pleasure of working with him closely on many initiatives and appreciated his sense of ownership over his products, his passion and energy for improvement, his collaboration skills and quite simply the ability to get things done with little drama. It's rare to find professionals who are both individually creative and also thrive in a collaborative environment.” Navin Ganeshan, Senior Director, Web Presence Product Mgmt, Network Solutions

“I had the fortunate opportunity to be hired by and work for Warren as a Product Manager at Network Solutions. An Internet veteran with tremendous industry knowledge, Warren’s experience and expertise transcend technology, marketing, strategy and business management. He is a true visionary with the unique ability to lead the transformation of his ideas into compelling products that deliver results. Warren’s strong analytical, communication and leadership skills only enhance his ability to quickly make a positive impact in any environment. I am completely assured that Warren is a tremendous asset to any organization.” Roy Dykes, Product Strategy Manager, Network Solutions


Mr Smith has over 15 years of experience as a visionary product development innovator and problem-solver with strong strategic, analytical, and leadership skills. He has deep business knowledge of consumer and business Internet services and is results-oriented with extensive experience driving unprecedented award winning products and profit growth through the definition and delivery of world-class consumer products and technical/online experiences. 

Consumer-focused strategist skilled at rapidly identifying customer needs and aligning those requirements with unique corporate capabilities to derive a winning competitive advantage. Known for rallying diverse efforts of highly talented, cross-functional teams behind a common goal to achieve uncommon results. University of Maryland School of Management graduate. 


  • AIPMM Agile Product Manager
  • Virginia Certified CPA - 2002

Work experience

Apr 2010Present

Vice President of Product and Marketing

AcuStream, LLC

  • Lead and mentor external development teams including Software Engineers, Quality Assurance Analysts, and others assigned to the Software Development team.
  • Manage the full cycle of the application and software development including requirements gathering, design, development, implementation and maintenance.
  • Set goals, prioritizes, plans, tracks, and reports project progress to the Executive Management team.
  • Primary liaison with support department to ensure right expertise is available to solve customer technical support issues.
  • Principal lead on corporate website content and design, manage agency relationship and oversee direct marketing efforts. 
  • Direct all outbound and inbound corporate communications/PR, working initially with outside 
Mar 2011Present

General Manager

  • Managed software development, marketing, client services, customer support and training across 3 counties and 11 employees in only 5 months. 
  • Developed Go-To-Market plan, formal business model and all investor facing collateral
  • Successfully gained seed and Series A funding, presenting to personal network of VCs and private investors
  • Negotiated and directed contracts and partnerships with worldwide vendors and partners, including Tata and JWT in India, High10 PR in New York, Creative Artists Agency and WME in Los Angeles.
  • Established product requirements for both software and hardware solutions, utilizing offshore development teams in Manila, India and South America
  • Directed all company product design developments from idea to user-friendly products.
Oct 2005Apr 2010

Director of Product Management

Network Solutions
  • General Manager role, driving product strategy to accomplish short and long term objectives for the Web Professional, Web Presence and Ecommerce Products, 1/3 of the company’s revenue, increasing YOY unit sales by 60% between 07 and 08.
  • Drove effort to outsource 40% of product fulfillment operations from stateside to teams in Argentina and India. 
  • Owned, created and presented product roadmap and concept documents to core teams, executive staff and the board
  • Initiated Agile development method to project management team and launched the first working product under the new process (XP, SCRUM, Agile Modeling etc.)
  • Managed day-to-day operations including a $50M P&L to maintain competitive edge of functionality and pricing.
  • Determined market share goals and revenue forecasts using primary and secondary research to assist in product discussions in cross- functional team meetings such with customer service, customer experience, customer communications, acquisition marketing and all partner channels.
Mar 2002Oct 2005

Market Strategy Lead

Time Warner, AOL
  • Developed new strategy development and business modeling process; applied across 6 different business units while assuming P&L ownership, traffic driver accountability and reporting.
  • Created programs, policies, and procedures for cash-in revenue tracking in 2004, a new accounting practice at AOL.
  • Led cross functional business team of 6 to successfully increase Travel department revenues by 30% in 2003, Autos department revenue 17%.
  • Worked with external consultants/Marketing analyses to conduct analyses, validate assumptions and develop reporting methodology to measure performance vs. commitment of 95 initiatives across 11 business groups.
Mar 2000Mar 2002

eCommerce & Advertising Product Manager

Time Warner, Road Runner High Speed
  • Directed redevelopment of the Shopping Channel on Road Runner broadband portal to include Inktomi product offerings, Commission Junction advertising, and monthly subscriber specials.
  • Managed organization, pricing, sales structure, and implementation for major advertisers, such as Autobytel, PictureVision,, and Barnes and Noble.
  • Led strategic planning for development of future applications on Road Runner portal.
  • Prepared and presented all aspects of developed product to senior management, sales channels, and sales managers.
Oct 1998Mar 2000

Product Manager

  • As an early hire, managed creation, organization, pricing structure, sales configuration, and implementation of Employer “Post a Job” section as well as all advertising appearing on CareerBuilder Network of over 30 different sites including MSN, Bloomberg, NBC, Business Week, and USA Today.
  • Designed, implemented, and evaluated training, educational, and collateral materials for providers of CareerBuilder services. Led strategic planning for development of further applications and adaptations for clients.
Jun 1996Nov 1998

Senior Media Planner & Buyer

  • Developed and presented quarterly and annual advertising campaigns for marketing, new product, and human resource departments of satellite, telecommunications, and software companies.
  • Created niche marketing campaigns by analyzing and evaluating trade publications, newspaper statistics, professional concentrations, and salary averages. Designed Internet Advertising Tutorials taught jointly with clients for fee-based seminars and classes at Internet World 96-97, IQPC, and independent seminars.
Jun 1993Jun 1996


Internex Communications

Founded Internet startup service provider specializing in small business Web hosting and advertisements, Web site creation, and Internet marketing and advertising consultation.



Adobe Photoshop and Fireworks
Adobe Flash
Microsoft Visio
Microsoft Office (Word, Powerpoint, Excel)
Agile Product Management