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Work experience

Mar 2012Present

Team Memeber

Coles Group

Full Time – Coles Group. Providing great customer service, making the customers shopping experience more meaningful and enjoyable. Having the right attitude speaks louder than experience as does sharing a good natured personality, knowledge and sense of fun. 

Possess impeccable personal presentation, have a passion for food and excellent customer service skills. Being physically fit helps with lots of heavy lifting. Quality Checking.Serving and interacting with 25 to 40 customers directly per day. Providing the best shopping experience for customers and delighting them beyond their expectations.

Nov 2010Feb 2011

Field Customer Support /Training Consultant


Visiting clients in their business to assist with the implementation of a new roll out for the MYKI project. Setting up and activating electronic POS equipment. Training clients in the use of the equipment. Assisting setting up and accessing the online portal. Helping customers to find reports for their business on the portal. Using help desk and accessing help. 

Jan 2010Nov 2010

Kitchen Designer

Freedom Kitchens

Freedom Kitchens. Kitchen Sales

Responsible for attending to sales leads face to face with clients. Measure and Complete designs to client’s requirements and complete drawings, paperwork and contracts. 


Certificate IV Training and Assessment


Qualification to deliver training and assessment services in the vocational education and training (VET) sectors.

Dual Advanced Diploma in Management and Management Human Resources

Chisholm Institute

Manage innovation and continuous improvement

Manage organisational change

Manage human resources strategic planning

Develop and implement strategic plans

Provide leadership across the organisation

Develop and implement diversity policy

Contribute to organisation development

Develop and use emotional intelligence

Manage risk 

Graduate Certificate Human Resource Management

Chisholm Institute

Manage the development, implementation and review of the strategic business plan

Manage human resource practices

Lead innovative thinking and practice in an organisational environment

Manage the learning and development function within an organisation

Develop and manage employee relations strategy 

Jan 2013Present

Graduate Certificate in Management

Chisholm Institute

Develop and manage risk management strategy

Lead creative thinking and innovation practices in an organisational environment

Manage multiple projects

Manage the development, implementation and review of strategic business plans

Oversee the management of human resource practices in an organisation