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I earned a High Diploma's degree in Automatic Control Systems from the Higher Institute Of Computer Technologies (Tripoli \ Libya) since 1998 and Master's Degree from Leeds Metropolitan University in Mobile And Distribution Computer Networks since 2003 (Leeds \ UK). I holds MCP, MCSE and Network+ certifications. i have worked as Technical Support & System Administrator for more almost 12 years in a well-known oil company (ENI Oil & Gas Libyan Branch). finally i have worked as a MENA Account Manager with an Italian company in queue systems since April 2014.

Work experience

Apr 2014Oct 2014

MENA Account Manager

Visel Italiana srl
  • Responsible for the proper performance of duties as a MIDDLE EAST & NORTH AFRICA ACCOUNT MANAGER. my duties will cover all the Visel Italiana marketing and sales activities in Middle East And North Africa Region .
Mar 2000Aug 2012

Technical Support & System Administrator

ENI Oil & Gas Company

1. Providing IT support to computer users.

2. Maintaining and monitoring Active Directory Domain Service involves

  • Backing-up and restoring AD.
  • Monitoring the performance and event logs.
  • Monitoring the replication processes between DCs inside each domain and whole forest.
  • Maintaining and monitoring the other related network services (e.g. DNS, and DHCP).

3. Maintaining and monitoring the other following servers:

  • File Servers (Files Share & users Profile servers).
  • ISA and GFI WebMonitor Server.
  • Kaspersky Servers.

4. Administer data back-up system, restore as required.

5. Maintain Servers and Workstations security update and anti-virus scan and updates.

6. Ensuring all above services are properly licensed.

7. Interface with outside consultants and service providers.


Sep 2002Nov 2003

M.Sc. Mobile and Distribution computer Networks.

Leeds Metropolitan University.
Jan 1995Jan 1998

Higher Diploma in Automatic Control Systems

Higher Institute Of Computer Technologies.



Microsoft Certified System Engineer (MCSE).