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Waleed Tawfiq Khader

Sales Officer & Customer Care & Call Center & Receptionist ,Authorization Officer and Cards Operation.

Objective

I am self-motivated, ambitious and eager to learn. I am a responsible individual with strong communication skills and work ethics besides being creative, focused and highly determined. I am willing to take responsibility and work independently. At the same time, I can work well in teams.
Looking for both personal and professional growth that’s makes me capable of working confidently under pressure. My education background has given me a deep insight into the culture and society together with a wider scope in the world of business.

Work Experience  

Nov 2016 present

Authorization and Cards operation call center officer 

Working in 

Emp ( Emerging Markets Payments ).

Dec 2015Nov 2016

Operator guest relation and Receptionest

Working in 

Crowne Plaza Dead Sea Resorts And Spa .

Dec 2014Apr 2015

Sales and Customer Service Loans Specialist

Working In 

Bank Of Jordan Shmesani Branch.

Jul 2012Jun 2014

Team Leader & Volunteer 

Working in

 LOYAC (Lothan Youth Achievement Center) 

Feb 2013Sep 2013

Trainee In Customer Service and Teller and Monitor checks clearance ECC

Working In 

Jordan Kuwait Bank 

Educations, School and University 

20102014

BACHELORS Degree in Financial and Banking Science

Mu'tah University  

I Studied Financial and banking science Bachelor's degree in Mu’tah University

20092010

Tawjihi

Ibn Taimiah School

Completed Tawjihi education in Ibn Taimiah school with an average of (74.4%)

Training & other courses 

(2012)

-Marketing certificate from Swiss e-learning institute
-Independent Representative in Qnet Global Support Centre (GSC)

(2013)

- Certificate excellent trainee at Jordan Kuwait Bank

(2014)

-Certificate in participation in LOYAC students companies

(2015)
-Certificate excellent Accounted  .

(2015)

-Certificate as proficient in Front Desk Upselling 2016

-Certificate in problem Handling at front desk 2016.

-training certificate in IHG hotels membership for VIP guests .

Skills 

Skills

-Very Good Computer Skills and software > ( Microsoft , Opera , QMS , SPSS,MXP,Cortex,Visa Online )
-Team Player with excellent communication skills
-Great hand skills and quick learner
-Professional appearance, attitude and demeanor .

- Flexible, and i can work under pressure 

-Cards operation Credit , Charge,Debit, Pos Maintenance .

Interests 

- Discovering.

- Traveling.

-Hunting

Languages


English : Read and Write and speaking  Very Good
Arabic : Native