Wail Jawad Al Kayyali

Work History

Work History
May 2005 - Present

Executive Consultant

Middle East Digital Communicaions - MEDCOMM
To manage and oversee the company's growth and act as an advisory to MEDCOMM Board of directors. Involved in the design and development of several projects Involved in the identification, development and operational management of telecommunication products and services. completed large projects requiring high-level negotiation in both government and commercial sectors To provide consultancy and business information services to both internal and external clients of MEDCOMM. To develop new information products and consultancy services to meet the requirements of clients in all sectors of Information and Communications Technology. An Experienced practitioner in Project Management and Bid Management in a wide range of IT and Business scenarios To cover all aspects of a project life cycle, including development, systems integration, and consultancy. Experienced in all commercial aspects of Integration Services e.g. Contract Negotiations, Risk Management and Project costing and accounting Considerable experience with partner/sub-contractor management and back-to-back contract negotiations, Helping companies create the right service strategy—by determining what services to sell, who to target, how to price, and whether to deliver through in-house resources or partners. Increasing field service technician productivity by providing tools and processes to enable more efficient workforce scheduling and dispatch and through the use of mobility solutions. To deliver innovative solutions and work with clients to reach higher levels of performance. extensive relationships with the regional companies and governments and work with organizations of all sizes, including areas such as the Kingdom of Saudi Arabia, Qatar, Jordan, Iraq and of course Kuwait. Industry and business-process knowledge, Offering expertise and insight into and access to existing and emerging technologies,
Nov 2000 - May 2005

General Manager - CEO

Kuwait Messaging Services Company (Falconstream) - Kuwait
Responsible for ensuring completion and delivery of projects, managing the delivery process for system development teams, and engaging in business development activities. Planning, organization and control of the team's work ensuring that service commitments are met To translate vision and future direction into effective planning and execution. Achievement of objectives with regard to service performance, financial performance and HR management. Build rigor, discipline, and excellence into I.S. operations and the management of cross-departmental projects with results driven focus. Responsible for solution design delivery within assigned projects while working closely with consultants, application developers to design solutions to meet business requirements and to ensure infrastructure considerations are represented. Provide senior technical leadership to the organization, assist in the development of future direction, determine and articulate the impact and benefits of that future direction and ensure that appropriate stakeholders are identified and engaged. To proactively prepare for emergency situations to minimize the negative impact that such an event may cause and to ensure that all systems are restored as quickly as possible. Identify and meet with prospective clients to determine specific requirements. Arrange presentations and/or demonstrations of technical solutions and services. Involved in preparing quotes and negotiating terms of contracts. Possess superior staff and project management skills and experience.
Jun 1998 - Nov 2000

IT Sector Manager - CIO

Public Services Company (PSC) - Kuwait
Maintain appropriate focus and adapt processes to meet satisfaction of Government clients, with full Executive support and visibility. Develop and lead a strong, operationally excellent team in managing services for major Business Process Re-Engineering Projects. Oversee implementation of large highly visible customer installations, ensuring operational readiness in terms of staff levels, skills, tools and processes that will guarantee high levels of customer satisfaction. Transition these projects smoothly into business-as-usual, working with clients, CSM community and internal T&O teams to retain the high service level while seeking a balance in terms of optimization of efficiency. Managing very senior relationships to promote acceptance and implementation of new, revised, and unique programs/products/services. Delivering to the information needs of senior and executive management who often require timely analysis. Translating/interpreting abstract or theoretical information and communicate this in a succinct manner to others with different disciplinary backgrounds. Managing multiple activities with varying complexity in a sophisticated matrix management organization while under time constraints. Providing analysis, advice, decisions and recommendations, which take into account both recent developments and the broader picture. Defining and solving problems/issues in a creative or innovative way when clients' needs/requests/projects are presented in a general or ambiguous manner. Maintaining productive and collaborative relationships with internal and external sources, colleagues, and others to obtain, provide, verify and discuss information and best practices.
Apr 1992 - Jun 1998

Operations Manager - COO

Kuwait Computer Company (HASIBAT) - Kuwait
Identify and analyze opportunities & needs, tailor solutions for end users. Negotiate at senior and technical management levels with the end users, distributors and principals. Train sales force on networking products. Plan and formulate all aspects of projects including LAN/WAN design, product specification and costs, time and manpower requirements. Plan, co-ordinate and conduct presentations and seminars and organize and manage exhibitions and trade fair participation. My other responsibilities include: Write integration reports, design networks and plans the management of projects from timescales to material outlining, resource allocation and expenditure. Furthermore, source new networking products and services. Provide technical advice and assistance, mainly related around computers and LAN/WAN to various companies, Provide turnkey solutions to potential clients and market total rental solutions. Administrated day-to-day operations of the departments i.e. schedule and follow-up customer calls, developed performance standards and provided complete technical support to my department personnel and our corporate clients. Studied, designed and implemented structured cabling strategies including complex networks. Maintained major LAN/WAN installations, demonstrated various connectivity products, improved troubleshooting procedures to increase quality and efficiency of job performed, troubleshooted critical network problems, commissioned the LAN/WAN installations, explored the innovative connectivity products and then further recommend the best products. Configure/install systems and networks including Wide Area Network, train end-users and system administrators on operation system aspects. Demonstrate the use of the operating system features and utilities to prospects, trouble shoot inter-networking problems and activities in conjunction with the end users


1983 - 1985

Bachelor of Science

The University of Toledo, Ohio - U.S.A
www.utoledo.edu The University of Toledo • 2801 W. Bancroft • Toledo, OH 43606-3390
1981 - 1983

Associate in Science Degree

North Dakota State College of Science
http://www.ndscs.nodak.edu North Dakota State College of Science 800 Sixth Street North Wahpeton, North Dakota 58076-0002
1977 - 1981

General Secondary Education Certificate

Abdulla Al-Salem Secondary School - Kuwait



Business Process Improvement

System Administration

Cloud Computing

Risk Management


Network Administration

Project Planning

Sales Management

Team Management


Business Development


Software Development

Operating Systems

Business Strategy


Enterprise Networking


Data Center

Cisco Technologies

Product Development


Business Intelligence

Business Analysis



Team Building



Account Management



Time Management

Business Case

Effective Negotiation Skills by MANDEVECO

Building the Business Case by Solution Matrix

Network Management & Ethernet Connectivity by Bay Networks

Logging / Completion and Perforating Services by Schlumberger

Account Management by Arab Dar Consultants

ATM Solutions by General Datacom

Corporate Sales by Chipcom/3-Com

Sun Micro Systems Connectivity

Time Management by MANDEVECO

Structured Cabling by Mod-Tap & Siemon

Enterprise Networking by Cray Communications

Real Time Computing by Modcom

Data Communications by Racal-Datacom

Management Consulting

Strategic Planning

Program Management



Logging / Completion and Perforating Services Certificate by Schlumberger