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Work experience

Jan 2014Present

Business Intelligence Analyst

Zahid Tractor

As a Cognos Analyst, typical responsibilities could include designing, implementing and administering Cognos securities and business intelligence portals.

- Creating, enhancing and maintaining Framework Manager models to support business requirements.

- Working with business users to design and develop Cognos BI 10.1 reports using Report Studio with data drill-down and slice-and-dice options.

-Develop and implement test plans to ensure successful delivery of each project.

Jul 2012Dec 2013

Junior Software Developer

Zahid Tractor

- Provide technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance our existing Microsoft based systems.

- Confirms project requirements by reviewing program objective, input data, and output requirements with analyst, supervisor, and client.

- Encodes project requirements by converting work flow information into computer language.

- Programs the computer by entering coded information.

- Confirms program operation by conducting tests; modifying program sequence and/or codes.

- Prepares reference for users by writing operating instructions.

- Maintains historical records by documenting program development and revisions.

- Maintains client confidence and protects operations by keeping information confidential.

- Analyze data contained in the corporate database and identify data integrity issues with existing and proposed systems and implement solutions.

- Provide minor programming for some in-house IT projects.

- Provide SQL administration in live and test environments.

Apr 2012Jun 2012

Trainee Business Analyst

Zain

- Assisting with the business case.

- Planning and monitoring.

- Eliciting requirements.

- Requirements organization.

- Translating and simplifying requirements.

- Requirements management and communication.

- Requirements analysis.

Jan 2012Mar 2012

Help Desk Support

Central Bank of Sudan
- Respond to requests for technical assistance in person, via phone, electronically - Diagnose and resolve technical hardware and software issues - Research questions using available information resources - Advise user on appropriate action - Follow standard help desk procedures - Log all help desk interactions - Administer help desk software - Redirect problems to appropriate resource - Identify and escalate situations requiring urgent attention - Track and route problems and requests and document resolutions - Prepare activity reports

Education

20082012

Bachelor of Applied Science (B.A.Sc.)

Limkokwing University of Creative Technology
20072008

Foundation degree

Multimedia University

Certifications

Sep 2013Present

PMP Preparation Certificate

SimpliLearn

Skills

Business Intelligence Tools
Business Intelligence
New Business Development
Framework Design
Fantasy Football
Swimming
Reading
Object Oriented Modeling
Object Oriented Design
Thought Leadership
Software Project Management
AS400 system
C++ Language
JavaScript
PMP
Time Management
Data Modeling
Communication
Systems Analysis
Testing
Marketing Communications
Team Building
Troubleshooting
Team Leadership
Program Management
Lotus Notes
Microsoft Excel
Computer Hardware
Social Networking
MS Project
Six Sigma
Teamwork
Database Administration
Programming
Software Development
Operating Systems
ITIL
Data Analysis
SQL
Business Analysis