Wafaa Elfetouh

  • Khan SH

Work History

Work History

Program Executive Secretariat

School of Women's Police
Program Executive Secretariat General Directorate of Abu Dhabi Police. Implementation of the Programme of Excellence in Customer Service-Sharjah Municipality cycle time management(DCD) Excellence Program, the moral and behavioral work(Department of Dubai Civil Defence) ICDL program of the University of Sharjah-continuing education and community service. Implementation of the Programme Management of digital libraries(Ministry of Social Affairs-Dubai) Implementation of the Programme of Public Relations and Protocol and protocol) Sheikh Mohammed bin Rashidalenaimi Ajman) Implementation of the Programmer Executive Secretariat(Department of Tourism-Dubai) implementation of the program to prepare action plans(visions of the marketing firm-Dubai) the implementation of electronic administration(Ministry of Defiance-Oman) implementation of the program secretarial electronic(Department of Customs and Ports-Dubai) Implementation of the Programmer communications and interpersonal skills with the public(Police Academy-Dubai) Implementation of the Programmer Executive Secretariat(Municipality of Abu Dhabi) Implementation of the Programmer of phone calls to the receptionists and customer service
Jan 2007 - Present

Consultant and Audit

International Knowledge Institute
Consultant and audit quality and outstanding performance training center for counseling and Administrative Studies from and so far the work entrusted to: Preparing bodies for ISO certifications through the center consultancy. Preparing bodies for awards including(Dubai Award for Government Excellence-Sheikh Khalifa Award for the performance of institutional). The preparation of the training plan by the training needs of all parties. Prepare and supervise the preparation of training packages. Supervising the implementation of the training plan and training packages. Supervising the preparation of the scientific training materials. Supervise the selection of trainers. administrative consultancy through the center, among them(General Administration of Civil Defense-Dubai)(prepare training plan-training needs-preparing the job description cards). Overseeing the marketing plan for the center. An originator and worked as director of the British Centre for Training. An originator and worked as director of the International Center Training Development and Administrative Studies
Nov 2011 - Present

Academic Manager

International Knowledge Institute
Academic manager UAE-Abu Dhobi Director of the Center qualify Abu Dhobi education council
Mar 2007 - Mar 2011

General Manager

International Knowledge Institute
Aladda almotamuiz traning center General Manager UAE-Sharjah
Apr 2006 - Apr 2007

Training Manager

Federal National Council
Training manager UAE-Abu Dhobi Supervising the preparation and implementation of the requirements of the training plans of the General Secretariat of the Federal National Council-the United Arab Emirates
Jan 1999 - Aug 2002


Federal National Council
Coach. Teach programs MS-Office 2000-MS-Office97 Teaching Internet-Visual Basic the work programs for the registration of students at the center. The work programs of the Department of Organization and Management-Abu Dhabi to register students for the scholarship candidates. Worked as a database of its scholars and courses for management training and development (Communications of Abu Dhabi) The implementation of the diploma program management, contracts and procurement(the Special Chamber of HH the late Sheikh Zayed Bin Sultan Implementation of the program how to deal with presidents(SABIC-Jubail-Saudi Arabia Implementation of the program secretarial electronic(SABIC-Jubail-Saudi Arabia Implementation of the Programmer Secretariat(National Bank of Abu Dhabi-Abu Dhabi) Implementation of a computer program(National Bank of Abu Dhabi-Abu Dhabi) Work of the microcosm of the stores and procurement of the global center for training and development special diploma program management, contracts and procurement. Statistics and graphs using Excel Database design and supervision of data entry Department of Computer Information and Decision Support-Presidency of the Council of Ministers-Egypt, Arab Republic of 05/02/1993 to 03/09/1997. Teaching databases Fox Pro2-Access-Fox Base-Database Dos-Windows 3.11-3.1- Business monthly bulletins
Nov 1992 - May 1997


Arab Republic of Egypt
Researcher Department of Administration and Management-the Centre for Management and Administration   Secretarial and administrative activities.  Typing and word processing using word, Write and Sakhr.  Usage of spreadsheet, MS Excel and Advanced Quattro Pro.  Data analysis and data base file designs using MS Access.  Usage of Internet programs, Netscape and E-mail.  Programming by visual basic. References Available Upon Request.


1985 - 2011


Academy Canadian International