Head of Business Development
• Conceiving and implementing short/long term strategic plans, evaluating the scope of prospective business development ventures, enhancing profitability, market penetration and operational efficiency.• Focusing on establishing the brand as best in class among industry contemporaries and augmenting sales, field operations, distribution system, supply chain, product sourcing (local and international), marketing strategy and media planning.• Researching and analyzing present/ future market trends with the objective of recommending suitable strategies and tactics to the general manager to exploit these opportunities for sound and profitable growth.• Designing and implementing strategic business development and marketing plans, recommending improvements in existent setups and quantifying achievements in terms of tangible financial benefits.• Propelling growth through day-to-day management of significant issues through strategic realignment and business development solutions in line with organizational policies.• Tracking progress and achievement of milestones on a multitude of products envisaged in addition to ensuring that these generated anticipated ROI and market share.• Developing go-forward business plan recommendations based on potential risks and returns. Identifying prospective clients from various verticals, generating business from the existing, thereby achieving business targets.• Driving sales, profitability and customer satisfaction scores by providing outstanding customer service resulting in long term loyalty.• Managing key supplier relationships to deliver maximum benefit from global, regional and local sourcing.
• Maintaining close relations with customers, assuring prompt attendance to complaints, effecting process modifications as per feedback and soliciting referrals through superior customer management.• Developing metrics to measure growth and performance of the department, providing reports as needed. Verifying adequate staffing and training of new/existing personnel.• Keeping close tabs on market dynamics and competitor activities and devising effective marketing strategies to counter the same. Collating information and formulating strategies to optimize performance parameters and business outputs.