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Work experience

2010Present

Virtual Assistant

The Blogtress VA

Virtual assistant to multiple websites, handling various tasks, from ghost-writing, recipe creation and graphic design. Also act as a social media manager on an as-needed basis.

20082009

Web Designer

Red Cross, Fayetteville NC

Re-designed the website of the Red Cross of Fayetteville, NC chapter

20042008

Loan Officer & Quality Coach

Boeing Employees Credit Union, BECU

Reviewed credit reports and processed auto loans, mortgages, and credit card applications. Oversaw 20+ fellow employees in the Call Center and mentored them on how to provide the best service to our members.

20022004

Member Solutions Consultant

Twin Star Credit Union

Main job duty was ACH specialist. Other duties included customer dispute resolution, general accounting and balancing numerous general ledgers, bill payment issues, credit card disputes, and IRA processing.

Education

20072009

Bachelor's

Saint Martin's University

Earned Bachelor's Degree in Psychology