Vice President of Operations
Managed the organizational operations of the Association and developed specific policies, procedures and programs to carry out the objectives of the Board of Directors and the HBA as a whole. Worked with executive director, members of the board of directors, and the development committee and others to set and meet annual revenue goals.Led all initiatives, business processes and performance metrics, performance of revenues, profit margins, cost and overruns. Solicits and procures gifts (when appropriate, is the lead solicitor and advises the executive director and other leaders on best approach methods). Cultivated and developed relationships (including facilitating introductions and cultivation opportunities for the executive director and board, meeting with identified prospects, keeping detailed records in database of interactions, maintaining an aggressive yet reasonable schedule of cultivation activities with identified set of prospects). Tracked Professional Services performance, profitability, efficiency and resource utilization. Conducted contract administration inspection and program management. Oversee the development and implementation of operations and events of the HBA of Metro Denver, and handled duties of Executive Vice President when necessary. Managed membership sales development through marketing, promotions and advertising for the association. Focused on profit-building exercises including new business development, non-dues revenue producing activities Effectively hired, trained and motivated technical staff and management team; established and monitored results to consistently increase profit margins, enhanced market position, reduce operating costs, and meet strategic objectives.